From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
No fluff here; I dislike the Love, hate stuff; so you won't see that from me.
TireRack.com was able to build a tire package that I was interested in for a fair price and in a time frame I wanted.
My wheels arrived on time and without damage.
As a plus, the package deal included new lugnuts and centering rings for an exact fitment.
I got a call over the weekend, from Tire Rack, asking me if I was SURE that I had ordered the correct tires.
What happened, was that when I placed the order, I selected a different vehicle than the one I had.
They noted the tires were incorrect for the vehicle I had indicated on the order, and wanted to confirm that I was getting the correct tires.
Once I realized my mistake, the order was updated to correctly list the actual vehicle.
The tires I had ordered were indeed correct, but the order looked wrong, and they did a great job in checking for problems PRIOR to shipment.
Thanks!
Mark
Super efficient service, the easy click through site, great pricing, shipping follow up calls to confirm order details. I appreciate you guys foo shoo
Simple, quick, flawless! General Grabber A/TX's are fantastic in every way and the Tire Rack price can't be beat! AAAAAA++++++++
Tire Rack is the easiest way to shop for wheels and tires. Prices were good and shipping was extremely fast - bought wheels and tires and they arrived mounted and balanced the next day. Tire pressure sensors connected to the car with no issues.
EASY, QUICK, CONVENIENT.
The price great
The choice of installer was excellent
The delivery time was quick
The only flaw was the tires were delivered to the wrong installer.
Fortunately, the correct installer was contacted by the other installer & the tires were correctly received.
Ordered two tires for the price of one from a local national chain.
From picking the tires to having them installed at my installer of choice the process was quick and seamless.
Not my first time ordering from Tire Rack, nor my first time picking up direct from the Sparks distribution center. I am a fan of Tire Rack and their services, particularly the website.
However, the protocol for tire pickup at the Sparks warehouse has changed due to COVID, with a number to call in order to notify the warehouse you have arrived to get your order prominently displayed rather than entering the office for the same purpose. Problem is, Verizon would not connect the call despite repeated attempts. I ended up asking another Customer to call for me. This is a problem.
Ordered my tires and they shipped out the same day,,, got them within two days
Excellent. I had a question about which wheels would work for my RAM ProMaster 2500 because it has Euro selection or Lite Truck. The gentleman on the phone steered me in the right direction and the tires were here on a Monday and I ordered them 3 days before on Friday! Wheels were perfect. Thanks!
I placed an order for 4 tires late on a Friday afternoon. I was told that it probably would not ship until Monday, as a Saturday delivery was an additional cost. The tires were delivered before noon on Saturday. They have also lived up to the testing and rating that Tire Rack posted on the performance of the tires. Very satisfied with both the service received and the product purchase. This was my first experience with Tire Rack, and it won't be my last!
Easy to use. I chose to pick up the tires from the warehouse. They were ready that day. I stayed in my car due to COVID restrictions. The service person was fast and polite.
Awesome delivery time and packing care. I was impressed.
Found what I needed and the price was fair.
Ordered and had delivered within the week.
Not just for tires, I bought some track day brake gluid and I was thrilled with the price and fast shipping
Good choices and easy to navigate through the website
Good choices and easy to navigate through the website
Tire Rack's website was very easy to use to get exactly the tire and wheel size combination I wanted for my car. There was also a convenient preview of what it would look like on my car model. Delivery was insanely quick. I placed an order Friday afternoon and had the tires delivered (already fitted on the wheels with TPMS sensors) the next day.
Just wish it could be more competitive on pricing with amazon for the same tyres. Etc
Delivery took 4 days and one tire looked like it had been drug across concrete, white letters were damaged.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members