From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Tire collection on website ordering ease and fast delivery appreciated. Only thing I would like to see is improvement in ASAP installation. No date available for the next two weeks for remote installation and other recommended installers not able to install tire.
Everything went well with my purchase from tire rack. The website was easy to use. I use one of the recommended auto centers called Arlington Auto and Tire where my experience went down hill after finding at 6pm after leaving the center that my tires was installed backwards. Front tire on the back and back on the front. Disaster. I had to call out of work to have them installed properly. Most horrible work I have seen. My rims still was dirty after they fixed the install and yes I still paid and wasn't compensated at all. So inconvenience over and over again.
Just order, 2 days latter the tires are at my home!
Have not received a copy of my order. Have also not received any info on the special rebate which was supposed to attach to purchases of Goodrich tires. Not at all satisfied with either of those shortcomings.
Makes tire shopping incredibly effortless.
Excellent, very pleased with the whole experience.
First time using Tire Rack. Main consideration was the availability of a highly rated tire.
Had a very smooth process with Tire Rack. Entered my vehicle information, got quality recommendations for my winter tire needs, and had no problems getting the tires delivered to my local tire shop for installation. Would recommend!
Easy peasy. Thanks for a great website and ease of purchase
As for delivery- UPS delivered at 9pm the day it was promised.
Easy peasy. Thanks for a great website and ease of purchase
Awesome experience, these guys do know their stuff.
The whole ordering and shipping was seamless. I haven't unpacked and checked all tires, because it will be still a few days before we make arrangements to have the tires installed on my daughters car for Christmas. So its difficult to finish my survey. But its been a very good experience as well as with the local tire store. Very happy so far!
Tires were delivered rapidly fast with no issues and at a great price.
We ordered Michelin Defender tires and the price was the same no matter what website we bought from so we decided to buy from Tire Rack because of the free warranty. We have bought tires from eBay and Simple Tire and ALWAYS the manufactured date was within 6 months or less. The tires we received from Tire Rack were manufactured in week 47 of 2019 which is over a year old. We called customer service and they said to return them and pay the freight. What kind of answer is that? I expected either they pay the return shipping and send us newer tires or at least offer us a credit of the price. Neither. Needless to say we will not order from them again unless I do it over the phone and they guarantee us tires that are not a year old.
Great transaction - will order from you again - thanks.
I was looking to install snow tires on my ride in the pass but the prices wasn't the best for my pocket, well this year I didn't have any choice so I start looking online after I find Tire Rack. I used my affirm account and they give me the best deal ever. Thanks tire rack
Was shopping for tires unexpectedly. Found a great price on Michelin's tires. Couldn't pass it up. Got my tires in 2 days, which was great since I have a tripped planned soon.
Very nice workflow, easy to find what I wanted and preview what the rims would look like.
3 days from ordered to doorstep. Tires mounted on rims with TPMS installed - only 3 days to get to me! Unbelievable that they can make that happen.!
Easy buying experience. Found the exact tires I needed and they were on sale!
I have purchased numerous sets of tires from Tire Rack for my 2000 Boxster S. I find the Riken Raptors are a great value. As a street tire (I used them in my Stock Class but I no longer Autocross) they grip very well and are quiet.
I was a little afraid to purchase the tires from here the price was very good to be true, because in other places they were more expensive for the same ones I was looking for, so I purchases the tires from here and when I received it I'm impressed so now my car has new tires on and they're great. I will be purchasing from here again. Thanks Tire Rack.
Easy to navigate, easy to compare tires, awesome delivery.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members