From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
These tires work great so far. Just had them installed (yes, during the Snowstorm Gail) and drove home without any problem. I drive a 2017 Mustang and had no trouble whatsoever driving in the snow.
Easy to find what I needed, great reviews on the site to help make the choice, super fast delivery. Most often, I would happily pay a premium to get this great service but Tire Rack was the cheapest for these tires! Amazing!
This is my second set of winter tire/wheel sets I have purchased from TireRack. I got Bridgestone Blizzaks both times and overall my experience was excellent. I received my latest set in time for an impending snow storm and much quicker than I expected. I was able to install them before the first flakes fell.
The rims look fantastic and the tires are great. Driving with snow tires is like playing a video game with cheat codes!
*Updated at bottom of page*
I did, however, have a problem that caused me to waste almost $200. I added TPMS sensors to my order, which were installed as the tires were mounted and balanced. The problem is that they don't work. After calling Tire Rack, I was told that I had to have them reprogrammed by a specialty shop 45 mins. Away.
UPDATE: Changed to 5-stars. The TPMS started working the next morning. My initial test drive lasted 10 minutes, which, evidently, did not give the sensors enough time to synch up. So, in the end, the money I spent for the sensors wasn't wasted.
Their techs gave me incorrect information when they told me I needed to have the system updated by a specialty shop (which they suggested) 45 mins. Away.
So, if you have a Hyundai Kona, don't freak out if the TPMS doesn't work right away.
Very straightforward to use by vehicle. Delivered to me very rapidly
Easy to use. A little delay in the shipping but not bad.
I used the website to change my mind and order tires that I was not even aware of. And, I used their recommended installer who received the tires the next day from Tire Rack and was able to install them in about an hour. Very smooth experience.
Website helped in best selection of tires and installer.
I've been a long time customer of Tire Rack. The website is easy to navigate, research the right tire, check the specifications and the reviews. The tires arrived the next day and with free delivery. My son buys so many tires from Tire Rack, he purchased a tire mounter and a balancing machine. He helped me mount the winter tires on the new wheels.
Quick delivery to my installer, mounted, snow tires & rims were as ordered
Great experience payed a great price and free 2 day shipping is awesome
Simple as always. Will most likely always choose tires from tire rack since they have the best selection of non factory model tires that dealerships have. Swapped out the factory Bridgestone potenzas to Michelin pilot sport 4s and now to continental extremecontact sport. It helps to try other competitors you might find one you love. Thanks tirerack.com!
Great selection of tires and wheels to choose from
I have been ordering from tire rack for 15 years with never an issue
My daughter is taking our FWD Fiesta to MA for an internship. It needed new tires, and I was pleasantly surprised to see the Michelin snow tires on clearance. Had then delivered to my local mechanic and they arrived next day. She doesn't leave to early January, but they ride great on the dry roads,
Great. Had a little bug when asking to confirm they are matching tires, two times sent me back to address selection
Great. Had a little bug when asking to confirm they are matching tires, two times sent me back to address selection
Easy ordering, easy pickup with helpful, friendly people.
Smooth process identifying and scheduling a nearby installer
Fast delivery service, easy to use tire selection features
Your website is a very helpful source of well-organized information.
Your website is a very helpful source of well-organized information.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members