From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Overall good so far. These are summer wheels so not on vehicle yet. Hopefully Tirerack TPMS brand is compatible with the recommended Autel TS508.
Exceeded my expectations. I put the wrong address for delivery and someone called to verify the address prior to shipping. Thank you so much for your exceptional service. If I didn't get a follow up, the tires would have shipped to an old location. Thank you again
Very intuitive user experience, ratings and reviews that made it especially easy to find the right tires.
Enjoyed the prepackaged snow tires, saved lots of time in trying to locate a smaller rim then OEM through trying each size so it still fit our van. I was able to find a combination that was less expensive than if I purchased snow tires for the stock rims by themselves.
Enjoyed the prepackaged snow tires, saved lots of time in trying to locate a smaller rim then OEM through trying each size so it still fit our van.
Too busy to install same day, make a reservation the day you order them so there is space available
I ordered new tires for my 76 jeep, process was super easy and received the tires in just a few days.
The ordering portion was very easy. The site is user friendly. Shipping was stupid fast! I had an issue with my card, but they corrected it right away!
Found great, new tires for an amazing price. They were on "Clear out". Placed the order. They gave me the option to pick where I wanted them delivered (car shops or home) and gave me pricing for installation. Tires got delivered by UPS quickly at the car shop and I got them installed. Great, seamless experience. Well done!
I would use tire rack again for my next tire order
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Wires were delivered to a Tire shop without my consent about 55 minutes away. So on a Friday afternoon it took me 2 hours RT to get my tires. I bought tires from TireRack before and this is my first time experiencing this. I also read that the Tire shop would charge $100 to install the 2 tires. Maybe there is a business relationship going on - I don't know. But it's a real hassle. I'd just drop off my car to Marvis next time and it's done.
Site is easy to use and provides plenty of information to help customers decide on what tires are best for their vehicle and wallet.
Site is easy to use and provides plenty of information to help customers decide on what tires are best for their vehicle and wallet.
Simple to purchase, ship tires, and get tires installed.
No one else offered this size, thanks for looking out for the older cars
No one else offered this size, thanks for looking out for the older cars
Great selection, fair prices, delivery right to installer. Very convenient and overall satisfied.
Good selection to choose from, quick delivery options
Good selection to choose from, quick delivery options
Thanks for the awesome experience with ordering new wheels and tires for our truck. They were delivers by UPS in excellent condition and took about an hour to put them on.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear that your experience could have been better. A member of our team reached out to you to see how we can improve your experience. Should you change your mind about the accommodation we offered, please don’t hesitate to get in touch with the customer service representative who has been assisting you.