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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Was easy to order. I am a repeat customer. Have had good experiences with Tire Rack in the past
This is my second experience with Tire Rack. Easy as pie. Also recommended you to my daughter, who also found it an easy exercise. Thank you.
Good … would like to see expected date for receiving in the order.
No problems, good service, right price nothing else needs to be said.
Have owned these type of tires and they were superb…got them from tire rack with great help.
Has what I need... but for one thing... a back ordered rim without an idea when they might come in...
What can I say it's really easy to order. This is my second order.
Had a hard time getting a thru to a live sales person to order and receive 5 % dealer employee discount, gave up and just ordered on line. Great service and product!
The site is pretty darned good. The confusion comes when comparing tires between one manufacturer and another.
Took along time time to get code, only when I requested a second one did I get both. Also I want the road hazard coverage! Can I get it at the pickup?
The support to purchase my tires was quick and helpful. Follow up questions are not so quick.
Great web site! Very easy to find what I need. Super!
I had my tires shipped to my local mechanic. Tire Rack was able to deliver on time and even send me an email confirming the delivery. The price was unbeatable by many local dealers in my area.
Tires were delivered as promised. But they were delivered to a shop that could not install them. I had to go pick the tires up and take them to a shop that could mount the tires. Very inconvenient and the listed installers should be able to perform scheduled tasks.
Informative, fast and easy, so far my expectations was exceeded
Payment option did not work correctly, had to put information in twice in order to have system recognize my GY credit card.
I saw the annoying ads on television and youtube. I had to check it out. It was true. Free Shipping. Simple, Quick, and easy. Tires were cheaper than the competitors and other online retailers. And free 2-day shipping.
I am a return customer, love the service and prices here, but the driver left my tires on my driveway full of remodeling trash without ringing the bell or anything, garbage haulers could have picked that up also.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members