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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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This s like my 4th set for this car. I like the convenience of tirerack.
I've been a Tire Rack customer for 30 years. Your product never let me down and I drive through some rough conditions in the Winter..
Very easy finding exactly the tires I needed.
Easy and quick shipped fast good product tires came quick
Was easy to reach the exact tire I needed. Priced incredibly competitively.
Great app for tires shopping simple and really easy.
Quick and easy as usual! 6th order, no problems, less than 24hr delivery.
Easy to order and the product I wanted. Phone support was on top of things and a big help for my questions.
Charlie helped me over the phone, with comparing tires for my needs.
Very surprised at how fast my tires arrived. Thanks.
Had a tire that met my requirements for decent price, reasonably fast delivery to my home
Disappointed my size Hoosier R7s aren't available this year (225/50/R14)
Easy and quick!
I came home from having the car towed and within 30 min my order was placed, receipt acknowledged and delivery date provided.
Ive had excellent luck with Tire rack so far, only once had your delivery service leave an expensive set of 4 tires ON SIDEWALK right on street late evening- dark out?! Besides that they always have dropped them over the gate/fencing, possibly you could school them on that as I'm surprised they were not stolen or a pedestrian tripped over them on dark sidewalk... love you guys- definitely talk to shippers!
I've been using TireRack for years and the service and shipping has been trade A even thru the pandemic.
Super fast courteous attention. Will definitely purchase here again or recommend to others.
I really shopped around. Tires are expensive. I needed to make sure I was getting the best deal I could. I was on your website about 3 different times. Each time I was helped by one of your employees in the chat portal. They were knowledgeable and kind.
Easy, convenient, and fast. Ordered on line. Easy to find tire options for my car. Delivered in less than 24 hours
Gil was very helpful he was on line and chatted with me when I placed the order.
Website easy to follow. Excellent shipping time. Received tire next day.
Everything was easy to find and see what it would look like on vehicle. I only wish one could change color of vehicle portrayed so one can see or get a better idea as to what it would look like
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.