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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Fast and easy. Delivery the next day! Wish all my purchases could be this snappy.
The website was very easy to navigate. The tires were delivered on time and very quickly.
The ordering process was clear and straight-forward, and I was kept informed of each step until the tires were delivered to the recommended installer that I chose.
My car was at the shop for service when the tech determined that a vibration was due to out of round front tires - which turned out to be 5 years old. A quick visit to the Tire Rack website and new tires were on their way. No issues at all - and the Tire Rack communication was, as always, excellent.
So far so good. Easy to follow directions. Now the important part begins!
Found every thing i wanted to know and fast shipping
This is my second purchase and happy both times. Very easy website to use.
Great selection, ability to compare specs quickly and fair value. This is about the sixth pair of tires purchased through tire rack.
Clean and straightforward filters and ordering. It's great that they can be mounted and balanced so I can just bolt them on in my garage. Awesome! Thanks!
I was just looking online for guidance in selecting new tires. I happened on Tire Rack and was quite pleased but a bit skeptical. Not only recommendations for tire brand but also suggestions for installers. Finally decided to try it and totally pleased. Quick delivery, found a good local installer with a reasonable price and quick service.
Very easy to search the tires I wanted and to read the info on them.
Received a USPC tracking number but the only details it provided was that it was placed in the system. No other details. Called Tire Rack to ensure tires were shipped. Tire Rack could not confirm or deny if the tires were indeed picked up from USPS. The only thing I could do is wait. Needless to say, the tires arrived within a month ordered despite the shipping issues from Carson City, NV to a military base in Japan. I'm happy the tires arrived and currently mounted.
Easy to find the tires i want, prices were great, and the checkout was quick
I have ordered many tires over the years always from TireRack. Service is great and fast shipping. I just wish you offered express payment options like ApplePay. It would make the checkout process more efficient and save me having to go looking for my wallet. I also see you are expanding to mobile install which is great. But you need an online way to check if this is offered in my area. I wanted to know if this was an option and had to call and wait on hold for 12 minutes to be told it is not available where I live.
Very consistent experience. Web site has same look and feel it's had for many years. No surprises.
Tire rack always seems to have the tires I need in stock. Its always fast and easy and the ability to ship to a neighbor hood installer is a great service
Always easy and always the best brands at competitive prices
So impressed! Thanks. I ordered one day. You delivers two days later as promised
This was easy and I liked how easy it was to find an installer. The website is easy to navigate, and I also liked the online scheduling. The delivery to the installer and installation went completely smoothly.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.