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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Ease of service arrived he next day I was satisfied with the timing of delivery and product was as advertised
Very nice service, will be recommending to my friends and coworkers
Able to pick tires on line order them and get conformation very quickly
Then just go pick them up with no shipping charges
Always easy the people are always pleasant and efficient
It is just a great experience over all
I highly recommend using tire rack any time possable
And always will
Love how easy it is to get tires sent to someone who can and is willing to install
Pretty easy. The concept of shipping my tires to a service center I've never dealt with before is a little strange. But, I reached out to the shop ahead of time to confirm. I think my shopping experience would be improved by real pictures of the tires, installed on wheels, and from a few angles.
I have been using Tirerack for some time now and always had a good experience. This was the first time I used one of the recommended installers and was satisfied with the service. Will be buying more tires in the future.
Easy breezy! Ordered online. Scheduled installation. They came right to my driveway and took care of everything while I had my morning coffee!
Like the available options. Just sucks living outside 48 states.
Difficult but the chat guy was very helpful. Once I got my tire size correct things went quickly.
Website was Easy to navigate got what I ordered! Because the Canadian dollar is so low to the American dollar I paid a little more! However I think it was a great experience easy to order and received earlier they originally told. Thank you
I like the simplicity of the website, it was much easier to shop for tires than I thought. Although you are missing BMW 428i Grand Coupe, so I had to choose 430i.
Austin was extremely helpful via chat.
The order process was simple and the delivery & follow up has been good.
Thank yoU!
Easy to order. Easy to pick up
Not so flexible time, but works
Thanks a lot for Julian or EXT: 4798
ALl good other than the errors encountered during checkout. Had to go back twice for the data to be accepted.
Browsing the website was easy, they had the best prices, and their customer service was excellent.
Site was easy to navigate. Made ordering easy with being able to have it delivered to my preferred tire shop
Overall good experience. Only downside is that I had trouble contacting the recommended istaller in Boulder.
I need to give Tire Rack a big bump. They took the initiative to contact me to make sure I had ordered the correct tire for the Make and Model of my vehicle. The tire I ordered didn't match what their internal system had as the correct tire. In the end I was right, but can't thank them enough for double checking!
This is my second purchase through Tire Rack. I was satisfied last time and got the same fast delivery and competitive cost.
Tire Rack offers the best deals around with fast free shipping!
Easy to find what I needed and at a fair price. The bonus was receiving it next day.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.