On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Competitive prices and good shipping time... good selection
Repeat customer. Always a good selection and simply ordering process.
Very informative and easy to navigate. Quick turnaround without any problems.
Site is user friendly. Customer service rep was excellent. No problems using the site. Lots of products to choose from.
Easy to navigate, love that free shipping; o), It was easy to filter products out in the categories:
Rotors / Pads / Brake Fluid, etc.
Options were clear to pick from: ( Manual or Electric Rear Parking Brake)
I was angry in my first post but was my own error. This company is great. Always support them.
It was simple to review and search through different wheels and tires. The images were great to look at and view, and the website overall was clean and simple.
Always easy ordering! Repeat customer!
Love Tire Rack! Easy, Great products!
Great Prices! Super Fast Shipping!
Always a breeze. The road handling pkg for free isxa bonus. Plus rebates!
Shopping was easy. The reviews are really helpful. I wish the shipping was faster because I need the tires really badly. Thank you for everything!
Good review information; let's see if the drive matches the review.
I got a delivery confirmation email but the installer said they didn't receive the tires. It turns out the driver delivered them to the place next door. Tire Rack customer service did a good job correcting the problem.
Always easy and at very reasonable price. Price is less than tire sales in my area.
Always good dealing with TrireRack.com
Good prices and prompt delivery.
I will order again if required and recommend to friends also.
Being able to research and review a product has great value.
Simple to buy tires from tire rack and very convenient and quick. Have bought wheels and tires and have had a great experience every time.
Easy and prices seem good. Quick and easy. I would not hesitate to use again.
Two thumbs up for Amos, great service support over the phone! Not to mentioned how the new DRS looks on staggered setup
Originally went to Costco. They lost 1 tire. After a week, determined no replacement because they were out of stock. Should have used you guys in the first place, like I have in the past. Thank you!
Easy online ordering. Shipping says it will be fast so I hope so!
All my previous orders met my expectation. I hop this one will be even better.
Quick and easy great prices, fantastic customer service, sales staff is very knowledgeable about tires and the conditions in which the products perform best!
Great way to buy tires and have them installed. Ordered and delivered to tire installer next day.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.