On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Large selection and very easy to order. I'm glad that I was able to use my Goodyear Credit Card for the 6 months zero interest promo.
Just ordered a wheel snow tire package. I hope it is correct when it arrives.
Because of the pandemic/supply chain backlog, tires are in limited supply at retail outlets in my area. Searching online I found Tirerack, They had the make and model/size I was after at a good price. After placing my order, I received updates on the status of my order and delivery. My tires were delivered to me in one day! Outstanding! Additionally, the manufacturer had a rebate offer which required an official Invoice for my tires. In an email request to TireRack I explained I needed my invoice which they promptly emailed to me. The service provided by TireRack was terrific. My tires have yet to be installed so I can't comment on the actual tires at this time.
It's so easy to compare and see both consumer and Tire Rack ratings. The tires I ordered were delivered within a couple of days, I think earlier than the original anticipated date.
Good products, Good customer service, fast Delivery!
Buying from Tire Rack is always flawless, I appreciate the reviews on the tires which helps a lot with my purchasing the best tire for the $.
Tire rack is always easy. There's a distribution center in my area. It's quick. I don't have to deal with salespeople unless I want to.
Was good would be better if there was snow ratings available
Prompt shipping. Easy to order based on a previous order.
Tire Rack's website is easy to navigate and find what I need. Although I have only bought tires so far, I have looked at the entire site and it is equally impressive.
FANTASTIC- WILL BUY AGAIN. I WAS ABLE TO SHOP THE VARIOUS TIRES OPTION AVAILABLE SUITABLE FOR MY E320 CDI, VIEW RECOMMENDATIONS, AND EASILY PLACE THE ORDER ONLINE AND ABLE TO SELECT ANY INSTALLER OF MY CHOICE. BESIDES DELIVERY IS FREE AND VARIOUS OPTIONS OFFERED.
Absolutely great shopping experience
Have ordered 3 sets of tires: drops shipped, for pickup with a discount, and delivered. Each transaction was flawless and the best price even after paying for a 3rd party install
I always find it easy to navigate your website and great value in pricing
I always use the Tire Rack since they are close to my home and they have a great selection of tires. Once I order online all I have to do is back up to the loading dock and tires are loaded for free. They also offer a list of installers that is very useful when my normal auto repair shop is to busy to get to them quickly. Just a hassle free process!
Went online ordered tires and drove to Tire Rack pick up all in one hour!
Easy to place order.
This is my second time using the same product, I like the performance.
Thank you
Haven't purchased from Tire Rack in several years. Website and buying experience is much improved... thanks!
Had no clue which tires to buy. A brief chat pointed us in the right direction. Little hitch trying to schedule the install but another brief chat solved that issue also. Pretty much as easy as could be..
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tires Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members