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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Excellent to deal with, great advice and follow up
Excellent as it helped me to compare more than 2 tires at a time to get my best option.
I ordered wrong size. Will let u know how return policy holds up. Tires never mounted or used.
Quick and easy to order very many options
I have been a loyal Tire Rack customer for over 20 years. They have the entire tire business down to a science!
Quick shipping. Found the tires we needed. Had wheels delivered too as a paired set and it was as easy as receive/install. UPS lost them in their distribution center for a few days, but that isn't TireRacks fault. They eventually made it to my house.
Was told by staff that as I was coming directly from vehicle delivery some allowance would be made for the brand new tries and Tesla wheels. Was told by Tom Lincoln that when tires are taken off a car, not matter the if they are brand new, they junk the wheels and tires. How stupid and wasteful is that?
So easy to order, delivery is fast. This is my first time shipping to an installation provider.
Superb tires for the price. I have two sets, both on BMW's. Love the performance, smooth ride, and tread life. Tire Rack is excellent to do business with. Very responsive company.
I've ordered multiple times and it had been a breeze everytime time
I've also used Tirerack.com for my wheel and tire needs and they have not let me down once so I have to keep coming back. Hope anyone reading this has the same hassle free experience I've had over the last 15 years.
I've bought many tires here and I have the equipment to install, mount and balance. Shipping has been very fast and dependable. Thanks if's great to deal with you.
Seamless transactions and great finish with the Fayetteville, GA location. Was anxious and prepared for problems with my first attempt to haul my trailer anywhere for any work. Coming back for an encore with a new spare.
If only more companies could simplify online purchases and support their customer service claims.
The last time I ordered tires, they came as expected with no issues.
I Always find excellent deals and the delivery is always on time
Tire rack made it simple to find and buy the tires that fit. Picked the ones I liked and put them on myself. Great service and the best prices I could find online. They sure got a nice rack 😉
Prices seemed to be the best here compared to other places, and tire rack made ordering pretty easy as long as you had the numbers available from your old tires. Keep prices lower than the rest, and I will continue to buy from here.
Tire rack noticed and called immediately to make sure I didn't end up with the wrong tires which I think was above and beyond what they are required, couldn't thank them enough for the catch would of sucked to have the wrong tires show up! Thanks again tire rack for going above and beyond for costumers like me!
Never had a bad experience with the Rack. Always had what I desire & want..
The customer service was outstanding. I really liked the Vredestein Pinza Tires I order for my truck n
Chatting with Representatives worked great!
I bought tires for Tire Rack in 2020 and the tires last for 5 years and still had a lot of rubber on them and wasn't worn.
I ordered some replacement tires on September 06,2025 due to the rear left tire had a screw in the side of the tire.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.