website thubmnail of Tim Hortons
How would you rate Tim Hortons?
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Canada
3 reviews
0 helpful votes
Follow Joe M.
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Good for what it is!
January 18, 2018

It's Timmys. You're not getting anything fancy. But you know what you're gettin. Always stop by the Grand Prairie location on my way to work.

Date of experience: January 16, 2018
Canada
1 review
0 helpful votes
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This store never seems to have chili. Server didn't know what it was. Terrible service. Long lineup due to poor service

Date of experience: October 14, 2022
Canada
1 review
0 helpful votes
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Has
April 12, 2022

Had a very bad experience at a Tim Hortons will never go back there again there not the best coffee shop

Date of experience: April 12, 2022
New York
1 review
1 helpful vote
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No decaf coffee
March 19, 2021

I ordered decaf coffee but the employee was careless and gave me caffeinated which made me sick. Their pastries are good.

Date of experience: March 19, 2021
Alabama
1 review
0 helpful votes
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They never same anymore
September 16, 2021

This is the third time i buy double sausage and chees wrap and i get 11/4 in sandwich the way they wrapped it like someone don't want be there

Date of experience: September 16, 2021
Canada
1 review
0 helpful votes
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Every tim horten workers are slow and lazy, they shut fire everybuddy, and hire intelligent people, have a nice day

Date of experience: May 18, 2023
Canada
1 review
0 helpful votes
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So I order a med 3x3. And vanilla dipped donut. And called the store same day for the to say sorry. And for next time just say my name and they will take care of it. Next time. Nothing but calling me a lier. Saying we never had any what so ever order. I order the same thing every day so I don't get it. Never felt so so imbarresed in front of a line up. You forsure lost a daily Custermer. Back to McDonald. How that lady made me feel. I still have the full coffee and donut untouched from the day before. And must of called the wrong store to complain cause k know what I was told. All I know very very disrespectful. And basically calling me a lier. Like sorry sir do not see your name or order alright yeah your store gave me the wrong order I will say there going to loose a lot of regulars at that store due to her treating people this way. So so so sad. Never will I go back there. Rips me off and doesn't replace it when I still have coffee and the donut.Custermer is lieing and is wrong in her eyes. Never again will I go back there.

Date of experience: May 4, 2023
Canada
2 reviews
0 helpful votes
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The service and atmosphere are great except for the fact that there needs to be more Bailey flavour
Hardly knew it was there.
More please!

Date of experience: November 23, 2023
Illinois
1 review
0 helpful votes
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Pork products
January 15, 2023

Excellent special muffin 2 for 6 but not everyone eats pork for religious and dietary reason. You need to add turkey sausage and turkey bacon.

Date of experience: January 15, 2023
Canada
1 review
0 helpful votes
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No service
May 6, 2023

We drove thru drive thru wait ten minutes said hello hello no service speaker on right side must need fixing we went to front instead

Date of experience: May 6, 2023
Canada
1 review
0 helpful votes
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Tim Hortons ponoka
February 28, 2023

Drive through; she got my order wrong I repeated 3x and when I went to pay my tap was not working so she said thank u
Yes I got a free coffee but she couldn't even wait for me to pay

Date of experience: February 28, 2023
India
1 review
0 helpful votes
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Tasty food
May 29, 2023

Food is tasty and service is also good. M happy. One should try this if you want something good and worth your money.

Date of experience: May 28, 2023
Pennsylvania
1 review
0 helpful votes
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Amazing staff
January 19, 2024

Staff always kind and helpful. Will return every time we are in the area. Always hot fresh product and always smiling faces

Date of experience: January 18, 2024
Sri Lanka
1 review
0 helpful votes
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Good service
April 7, 2023

Good service, high quality and highly recommended, friendly customer services and clean surroundings

Date of experience: April 6, 2023
Canada
4 reviews
100 helpful votes
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The food and drinks here are great and really tasty. The staff are terrible. It's like they don't care about our satisfaction, just our money

Date of experience: August 23, 2019
Canada
1 review
0 helpful votes
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WTF
June 15, 2022

How is your out of condiments for sandwiches for over a week. Here's the kicker. Your based in a grocery store.

Date of experience: June 15, 2022
Pakistan
2 reviews
0 helpful votes
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Yesterday went with friends taste was good but environment was not so good. Pickup is good option for them

Date of experience: September 8, 2023
AE
3 reviews
0 helpful votes
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Tim Hortons must retain the quality of their sandwich bread, and the new sandwich bread is like a tissue, not worth the money.so bye bye Tim..

Date of experience: June 21, 2023
Canada
1 review
0 helpful votes
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Taste of donuts
April 24, 2023

I wish the donuts tasted more like Krispy creme. The taste of their donuts does not taste good, the taste of wheat flour is very noticeable.

Date of experience: April 23, 2023
Michigan
2 reviews
2 helpful votes
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Free Palestine
October 28, 2023

Why do you support Israel and not Palestine? You give money to evil Israel and pure Palestine.
Thank you.

Date of experience: October 28, 2023

Overview

Tim Hortons has a rating of 1.4 stars from 370 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tim Hortons most frequently mention customer service, free coffee and fast food. Tim Hortons ranks 310th among Restaurants sites.

service
188
value
172
shipping
63
returns
67
quality
162
+59