Tim Hortons

Understaffed, slow drive thru and bathroom isn't even available for the public 95% of the time. This seriously needs to be addressed and improved.

I received service with a smile from vinney at tim hortons in gravesend, the staff are always friendly,and the store clean and airey

Today is June 1st 2022 and I had one of the worst experience at the Tim Hortons on Dougall next to the Platinum Realty Inc. The young Lady Monica was Super pleasant and very friendly to all the customers before me and to myself as well. I ordered a farmers wrap with the extra hash brown on the side and asked that it be placed in the wrap her coworker Michelle was very rude to begin with and after making the sarcastic comment of it going to break the wrap, I said it was done in Chatham, she made it and threw it on the counter as if it was dog that she feeding. Now mind you, this wrap was made in Chatham by a very special employee who took the time without asking to make a hard day go easy with a Huge smile rather than an easy day go hard with a Bad Attitude. What a huge difference with the ppl who has interpersonal skills. Keep up the Amazing Job Monica you are Awesome and Michelle, I am a huge food critic and that is the number 1 turn off for ppl is a Bad attitude at a face to face Job. You need to work on it. My partner and I with the others who witnessed your sour mood, will be eating at the Timmies in Chatham because of Better services

Don't understand why you are out of lettuce. BLT's are just not the same. Can u please bring it back?

My wife and I ordered t decaf coffees. They tasted burnt. It was the worst coffee I have had in a long time and won't go back.

Go back later app don't work.
McDonald's looks 100% better and threats customer better haven't been to 1 timms and got good service

New sandwiches looked so good on the tv ad we decided to get a couple—what a disappointment—nothing like the pictures-poor excuse for a sandwich

The food is very nice and good priced would highly recommend them my friend likes them a lot we come here a lot

Beamsville food court Tim's sucks. Can never never ever get the orders write. Not that difficult. Is this the type of people we are raising?

Very dirt kitchen tim horton: les coteaux quebec canada. I will stop to go in all tim horton is too much dirt

My friend and I went to Tim's on Rest Acres Road the other night for a tea and a treat. The service was okay, but the overall appearance of this location was very dirty. This is not the first time I have been there where it was dirty. Why we stayed is beyond me! I finally had to use the ladies room. Both toilets had not been flushed. Both toilets had fecal matter on the toilet and the seat. One toilet had what appeared to be urine on the floor. The other toilet had a used sanitary napkin, with blood on it, on the floor. The entire floor of the restroom was dirty. I came out and mentioned it to one of the female workers. By the time my friend and I left, three hours later (we did buy food and drinks), the restrooms had not been cleaned. There was a large liquid spot coming out from under the Employees Only door (it had been there since we first arrived), and the garbages inside and outside were so full you couldn't get anything else in. The main restaurant had not been swept or tables wiped down in three hours. The only table that was wiped down was the large communal table to the right of the entrance - that was done shortly after our arrival. There did not appear to be any adult supervisor working; only what appeared to be students. I would not recommend this location. My thoughts...if the restaurant is filthy, what is your food going to be like?

I'm so glad I ordered a coffee on New Years Eve only to drive away with a Tea. This is not the first time! Thanks no time to drive back.

At 8pm they were completely sold out of donuts! What is happening? Why can they not make more? Its almost like not have coffee!

I love the lady's you have at the store right now. Cici, crystal are just some of the names They make my morning amazing thank you, suns out guns out

Uhm do I need to explain it? Well the establishment is good the food and service is great, and them protecting me. Yeah it's 5 stars.