TigerDirectReviews 301

Bought a Acer computer from them and they "give" you a free gift of anti virus protection for 6 months. Then a recurring credit charge occurs afterwards to continue to get the anti virus software. They give no realistic way to cancel the recurring charge as they require the serial ID number from the retail packaging of which I never had as it was directly put on the pc. No other way to cancel the charge or get a refund. I won't do business with them ever again. If you do, make sure you uncheck their free gift of anti virus software.

At tigerdirect.com you can always find great deals. I get calls from "one-source" IT suppliers who want to do all my research for me and then save me money. Nine times out of ten they can at best match the tigerdirect price, but most of the time tigerdirect is a much better value. Buying and shipping are a snap, and customer service is always knowledgeable, courteous and helpful. First place I shop for IT hardware, and usually the last.

I purchased a bluetooth earpiece only to find out that you do not get all of the items that you should be getting with the product. All you get is the earpiece and charger. None of the ear buds that are supposed to be with it or the extra ear hook or the usb cable. Customer service tells me that to refer to their website for whats included in their "bulk package" but no info is listed on the site. If I was to go only by pictures I guess that I was lucky to even get a charger. They will not give you the missing items either. Also they want to charge a 20% restock fee and make you pay for return shipping. Thats ok... I will send it back. The $5 they keep is going to pay for a lot of bad reviews for ecost. Hope its worth it to them. Good news travels fast but bad news spreads like wildfire..

I recently purchased an HP computer from this site, as a friend suggested the link. The ordering process was very straight forward and I received my item very fast. I was pleased with the ease of ordering, I just had one problem, and that was they continue to send you various e-mails on using their "free" one month trial of norton or one of those other virus protection programs. I hate those programs, and the majority of times, they are placing virus's in your computer, and detecting them, and making you feel like the program is actually doing something. Other than that, amazing deals.

Criminal organization. They sold me a non-working computer, knowing full well it didn't work in advance. I ordered it with a warranty. The warranty was magically backordered indefinitely. When I got that email a day before I received it, I already anticipated I'd been defrauded. Do not trust these people. Stay away! Go to newegg for computers or electronics. It's wonderful that they didn't swindle a few reviewers on here for products worth 10 dollars, but I'm down 400. Get it?

We bought a refurbished computer and a one year extended warranty. One week before the warranty was to expire the comp. Completely died. We had to pay for the shipping return, but we got our complete money back that we paid for it. It was like we'd rented the computer for $15 a month. Really couldn't beat that. Only problem of course is if you don't remember to back your stuff up you will lose it. But that's one's own responsibility.