• Tidestore

Overview

Tidestore has a rating of 4.05 stars from 525 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tidestore most frequently mention customer service, good quality, and beautiful dress. Tidestore ranks 8th among Wholesale Clothing sites.

  • Service
    129
  • Value
    131
  • Shipping
    140
  • Returns
    81
  • Quality
    140
7
See all photos

What reviewers want you to know

Positive highlights

  • What's more, It has fast international shipping, the customer service is good, too!

Critical highlights

No critical highlights yet

How would you rate Tidestore?
Top Positive Review

“More”

Lewis K.
6/17/19

We ordered more than 1 item and we received the same description mention on tidestore.The products' quality was very good. I have heard about them from many of my friends when I tried I was sure that I did the right decision. Thank you for the good work and the opportunity to experience such an amazing service. I recommend it to everyone

Top Critical Review

“Still waiting”

Krystal S.
4/19/16

I ordered some items about three weeks ago and even paid extra to have them back with 2-5 days (39.86) for an event I had coming up. I did not get them back within that time. I emailed them they kept sending me a emailing asking me if I could wait a little longer. And three weeks later still haven't got anything. I don't care if it is in China it doesn't take that long to mail anything. Ridiculous!

Reviews (525)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (46)
Thumbnail of user lewisk30
2 reviews
9 helpful votes
June 17th, 2019

We ordered more than 1 item and we received the same description mention on tidestore.The products' quality was very good. I have heard about them from many of my friends when I tried I was sure that I did the right decision.
Thank you for the good work and the opportunity to experience such an amazing service. I recommend it to everyone

Thumbnail of user kanzuk
1 review
0 helpful votes
May 3rd, 2015

I like tidestore, the problem is that you have to follow up, you should know your customer more.

Thumbnail of user samwellt
1 review
0 helpful votes
April 16th, 2015

Wow this is the great and awesome service i justgot from tidestore, i love and am impressed

Thumbnail of user olivei
1 review
0 helpful votes
November 18th, 2014

Hola me podrias decir el tamaño de la cola del vestido, y si el vestido que se aprecia en la foto ya esta con enague, el vestido tiene corte princesa o clasico tiempo de entrega al peru, tambien quisiera saber un velo y una chaqueta exclusivo con los mismos detalles del vestido, el velo lo quiero grande y la chaqueta manga tres cuartos. Gracias

Thumbnail of user nickia2
1 review
7 helpful votes
February 21st, 2016

I ordered a pair of trainers on Sunday 31st of January. They advise that it takes 5 days to process the order. I keep checking and nothing happened. The following week I emailed their customer service asking where my order is at. I get told it's a national holiday and they won't be back until the 15th February. I'm baffled as I thought the site was American but surprise, the warehouse is in China! Nothing on their website to suggest they were on holiday for over a week. I get an email to say she will make sure my order is processed when they get back on the 15th.

18th rolls around and still no progress. I emailed asking what's the hold up this time. I get an email response back 3 days later (today 21st) saying that's she's checked and it's not been the 5 days to process.

ARE YOU KIDDING ME?!?!?! YOU'VE HAD MY ORDER FOR 21 DAYS NOW, I CALCULATED 2 OF THOSE WEEKS THEY'VE BEEN AT WORK!

Completely unsatisfactory customer service and appalling timescales. Do not order from this abysmal company. It's not worth the time or hassle.

Thumbnail of user fuyuny
Meg L. – Tidestore Rep

Dear Nicki,
Thanks for your feedback here and so sorry to hear that you had some problems about your order. So sorry for the delay due to our Spring Festival Holiday. Could you please let me know your order number so that I could be able to check for you? Thanks a lot. If you have any other questions, please feel free to let me know at service@tidestore.com or reviews@tidestore.com.
Have a nice day.
Tidestore Team

Thumbnail of user rosep61
1 review
0 helpful votes
June 14th, 2017

: I received both my items at an awesome discounted price... A pair of sunglasses and a scarf set. I love them! I received them promptly and was pleasantly surprised when they came packed in an adorable felt case that looks like a huge envelope. This was such a cute touch and it can be used from a casual clutch or a nice case to keep paperwork in. Great job tidestore! I will definitely recommend you to others as well as continue ordering from you... Thanks again!

Thumbnail of user rachelk22
1 review
0 helpful votes
April 24th, 2015

This store is really awesome it has everything, there dresses, bags and shoes are really beautiful. And there prices are also affordable.

Thumbnail of user melodyb3
1 review
0 helpful votes
December 15th, 2014

Hola compre este vestido y ahora tengo que pagar un adicional por las cosas extras que pedi, me pueden explicar donde y como se hace, ya que no encuentro donde depositar lo solicitado. Gracias.

Service
Value
Shipping
Quality
Thumbnail of user stellac31
3 reviews
2 helpful votes
June 10th, 2019

Once again, I'm taking time to praise this page. I am happy again. In addition to quality and price, I want to point out quick delivery and expected order. What you order is what you get. Also thanks to the friendly staff. Always the best <3

Thumbnail of user janefferd
1 review
0 helpful votes
April 26th, 2015

Hello tidestore.com, my dress perfectly fits me and thanx for the gift

Thumbnail of user aaronm239
2 reviews
3 helpful votes
June 13th, 2019

In fact, I was always worried on my dress ordered from tidestore because i read some negative reviews and also very worried on my dress. But yesterday, I got it. I'm so happy. The dress is not so bad 90% similar with the pic and I LOVE IT.

Thumbnail of user trevelyanc
1 review
0 helpful votes
December 11th, 2014

I was not having a single pair of footwear in this color but now I can say that I am having the best pair of stiletto heel short boots. They are looking superb on me! :)

Service
Value
Shipping
Quality
Thumbnail of user cobyf
2 reviews
17 helpful votes
June 22nd, 2019

I love Tidestore. They have such great deals on trendy pieces. With them, I don't have to break the bank to look good. Every time I order from them, I am always satisfied.

Thumbnail of user anthonyv39
1 review
0 helpful votes
July 21st, 2017

Just rec'd my cardigan after placing my order a few days ago. I am very please with it. It looks just as beautiful as in the picture and it fit me perfectly. It certainly does make a statement for sure!
Thank you seller for doing such a good job not only with the quality of the product but also for shipping it to me my so fast. Can't wait to wear it!

Thumbnail of user rivam2
2 reviews
1 helpful vote
December 15th, 2014

This pair of heels stiletto are just amazing. These stilettos are best footwear I have ever seen. Great in comfort and they fit wandly over my toes. The flap design is very distinctive. I just admire them.!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeffm81
1 review
0 helpful votes
April 14th, 2015

Am so happy to have shop in tidestore, i juz look in and inquire their products and i got them in a short period of time. I really appreciate their services.

Thumbnail of user xingw
1 review
5 helpful votes
May 26th, 2014

Do not buy anything from here. And if you see any good comments, these are from the companies side who write them. Anything you see here, is fake. Our clothes came today, and they were awful. We need to find a way to sue the company. The sizes were horrible their quality and materials are horrible they don't look anything like what they are supposed to. We spent about two hundred dollars on garbage. And there is no way we are going to get our money back, based on the comments here their return policy its just a headache to get your money back, its not worth wasting your time. So please do not fall for this fraud, and stay away from this site.

Thumbnail of user barbrac1
1 review
11 helpful votes
May 10th, 2015

The quality is very bad on dresses.the photos decieve u. L have never been this disapointed.and sizes on jackets very small. Thanks tidestore for wasting my tym and money. Please sell what you are advetising. NEVER EVER BUYING HERE AGAIN

Thumbnail of user fuyuny
Meg L. – Tidestore Rep

Hello Barbra,
Thank you for sharing your experience with us.
I am so sorry that you are not satisfied with our service. But can you please provide your order No.? Our sales representative will contact with you as soon as possible to help you solve the problem. You could send email to reviews@tidestore.com as well, so that we can check your order status and try hard to solve your problem as soon as possible!

Thumbnail of user gwenaell
1 review
2 helpful votes
December 4th, 2014

I love how the dress hugged and flattered my figure. Looking lovely and sexy on your wedding is possible with Tidestore. Plus, you don't have to spend much too. Now that is cool!

Value
Shipping
Quality
Thumbnail of user tracya56
1 review
1 helpful vote
July 23rd, 2017

Love tidestore!
First time to buy dress here and im so satisfied. Great quality and excellent service. Maybe ill recommend my friends here. I think the next time Id order in advance or choose a faster shipping.

Thumbnail of user subhashd
1 review
1 helpful vote
January 11th, 2017

I ordered two overcoats and got them in two weeks. The packing was neat. The overcoats were perfect fit. I loved the fabric and soft touch of these two overcoats! Amazing quality, excellent stitching and looks very stylish! The one thing I would especially like to mention is that the buttons and zippers are of excellent quality! I get so many complements! I am looking for some stylish bags and have seen the collection on tidestore.com. Ready for my next purchase!

Thumbnail of user zerahgracet
1 review
0 helpful votes
April 13th, 2015

Its just awesome site, i really like it, its cheap and of good quality. This is my best store to shop in.

Thumbnail of user selenam3
1 review
1 helpful vote
November 19th, 2014

Feel comfortable when I use my dress. This kind of dress fits to my fashion style it has good quality and looks nice to wear.

Service
Value
Shipping
Thumbnail of user ruthm42
1 review
0 helpful votes
April 21st, 2015

I got my lovely dress in tidestore, before i saw in normal shop but it was really original and so i didnt want to buy there and when i open this site and i saw my favorite dress nothing made me doubt and i got it faster.

Thumbnail of user judiths73
2 reviews
0 helpful votes
June 8th, 2017

Wow tidestore! The service you are giving is truly remarkable! My order was delivered on time as well as a friend of mine who suggested this site. I now believe in her. Truly amazed!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Tidestore.com is an online quality fashion clothing store offering trendy clothes for women and men. Cheap wholesale clothes but great quality! Shop now!

Company Representative

Thumbnail of user fuyuny
Meg L.

How do I know I can trust these reviews about Tidestore?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tidestore?