From the very first point of contact, the staff were fantastic - they were punctual, honest, helpful, patient, flexible, friendly, and more. This set up the foundations for a wonderful experience, with the end result being our custom pieces of jewellery, which are absolutely stunning. We adore how our jewellery turned out and we're just unbelievably happy by the whole process.
I bought a jacket as a Christmas present for my daughter and it is amazing. Its light and doesn't weigh her down but still keeps her plenty warm. I especially like how at the end of the sleeves has holes for your thumbs to stick through.
I ordered a sweater in mid December. They promptly took my money. Despite 2 emails requesting either the sweater or my money back, they have ignored me. DO NOT order from these people, unless you just want to give away your money.
I ordered some items about three weeks ago and even paid extra to have them back with 2-5 days (39.86) for an event I had coming up. I did not get them back within that time. I emailed them they kept sending me a emailing asking me if I could wait a little longer. And three weeks later still haven't got anything. I don't care if it is in China it doesn't take that long to mail anything. Ridiculous!
Dear Krystal，
We are so sorry to hear that you had some problems about your order. Could you please let me know your order number so that I could be able to help you? Thanks. Any other questions, you could also send emails to reviews@tidestore.com or service@tidestore.com.
Have a nice day.
Tidestore
I cannot say enough about this product! I am in love! The fabric is very soft yet feels very durable. If you choose colors opposite your skin tone, you will get a nice color contrast in the little cutaway area (I am fair skinned and the beige pair doesn't highlight this sexy feature like the black and navy colors do). The double bikini strap lays flat and doesn't itch or scratch. There is a cotton lining in the crotch which elevates this product above cheaper varieties. I am normally between a 6 and a 7 size, and I bought both in these--the 7 fits much better. I would say they are true to size--and probably run slightly smaller than larger so if you are between sizes, I would go with the larger size in these.
What I love about this Online Shop is the following:
1. Orders arrived on time.
2. Organized Site. Products are arranged on right categories.
3. Items are stylish and durable.
4. Customer Service is nice and approachable.
Our son found an engagement ring that he loved but was very expensive. We did some shopping around and found Tidestore company. I gave them a phone call and the person I talked with was very knowledgeable and was able to make us an exact ring for almost half the price. In every step, they kept us informed with emails, pictures, and progress. I highly recommend this company and will not hesitate to use them again when the need arises.
My daughter send me here at tidestore and I can say she was really serious when she showed me this elegant dress, because now I can see truly excellent items to choose with reasonable prices. All are so nice and awesome.
The worst experience ever! Ignore the nice reviews - they are FAKE! It's been a month how I placed my order and it has not shipped yet! I got an email how one dress I ordered is out of stock, but getting a refund is just impossible. I am never going to order anything from here again and for sure will inform everyone I can to stay away from this SCAM!
Tidestore are by far the most crooked company I have ever dealt with. I ordered over $500 of clothes on line and today they still have not arrived... 3 weeks! In the meantime I have been advised by them that various items are not in stock yet they will not give me a refund. This is illegal trading and I am going to hound these people until This type of trading needs to be stopped...
The reviews that I have seen on this website are definitely written by staff of tidestore... not legitimate
Dear Customer:
Thanks for your reviews. I’m so sorry for your displeasure in this shopping. But could you give me your order number so that i can check it for you?
If you have any questions, please write to me here: info@tidestore.com
May you have a nice day!
Tidestore
The jumpsuit is well made and the material is substantial with a beautiful pattern (tango Pink). I am 5'6" and weigh about 135 pounds and the jumpsuit fits perfectly. It might be too short for anyone taller. I really like the wide elastic waist because it is so comfortable. I wash mine in cold water and hang to dry and it is ready to wear with no ironing. The pants have a somewhat unusual look meaning they look almost like a skirt since the crotch part is very low.
I can't believe, the rate of this website are so low. What a lucky that i have bought my dress from tidestore and be satisfied with it. That is fashion enough and good quality worth the price. Simply Amazing! Love this dress, i will buy products again here
Hello everyone! I am a young girl from Croatia, that loves makeup, fashion, shopping and pretty much everything that most girls love:)
N I got a great shopping experience on tidestore.com! They carry most fashion items I use, deliver promptly, and give me discounts for buying more--plus free gifts--thank you Tidestore!
The dress was lovely. Site always responded to emails and inquiries. The sense that I was actually talking to a person not an automated response makes it a lot less scary for first time buyers with a lot of questions!
Product information is clear and detailed, and accurate. Delivery speed for my order was good, even though I chose free delivery (second class) it arrived.
Very happy with the dress. Flattering combination with the darker shade on the top. Would prefer a more "summer friendly" fabric than polyester which doesn't breathe but the price was good and I know I will wear it many times.
I bought a dress for my sister a few days ago. This website has many dresses to choose and I was very happy with the service team. I will shop here again in the future.
Very fast shipping, thank you!
This site is wonderful! I have a wedding and special events business and recommend it to ALL my clients. The quality and fit is always perfect, items show up promptly and the prices are ridiculously low! Everyone should shop here!
If you need to get value for your money then tidestore.com is a good online store to visit. A few days ago, i bought a dress from this website as a gift to my friend, Amazingly the dress was an almost perfect fit considering I have not seen her in a while. She just described herself and I also did the same to tidestore.com store. This is one store I can recommend another friend to try it out.
Ordered stuff on the 17 July still have not received them, instead of updating me, they blocked me from e-mailing them because I was harassing them wanting to know where my order is. I don't think I deserve such treatment
I just place an ordered on 26/3/15 & now i checked in my account the status of my parcel is same as it on that day if the product is ready & only to ship than why they write factory is preparing your order, is there any fake i am so worried that i have done any mistake to place an order on Tidestore, even i send the mail leave message but no response from the site.
Please help me
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry that you are not satisfied with our service. Could you please be so kind to tell me your order number? We hope you could kindly understand that we need certain processing days before the items being shipped out, and the shipping speed depends on the shipping method you had chosen. Please give me a reply via sitejabber or you could send email to reviews@tidestore.com, so that we can check your order status and try hard to solve your problem as soon as possible!
Overview
Tidestore has a rating of 3.5 stars from 525 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tidestore most frequently mention customer service, good quality and beautiful dress. Tidestore ranks 6th among Wholesale Clothing sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Katie,
I'm sorry for your unpleasant shopping experience on our website. Could you please tell me your order number so that we can contact you and solve your problems as soon as possible?
Best regards!
Thanks & Best regards!