Shenee N.

I ordered a cute pair of boots on January 6th and still haven't received them. I've only got one email saying they were shipped but every time I go to the website to track my order it just says the same thing since the day I purchased them! Hoping they are still coming because I really like them and want to wear them for work! I love this website and have ordered another thing hoping this time will be quicker and better experience. Just hoping to receive the items I picked out and paid for!

I would not ever recommend this company to somebody! Yes they do have a great picture and good channels to choose from but the customer service is what really makes a company and this one is just 100% lacking in that area! They are rude and unappreciative and they also do not know what they are telling customers. One person will tell you you're getting some awesome deal then you turn on your t. V and don't even have the channels they offered or worse you get the bill and are charged all this stuff they told you that you would be receiving a discount on. Just terrible! We have had this service two different times now and the only reason we came back was because any other service in our area doesn't compare to theirs but something needs to be done with the training in the customer service department! I've had so many bad experiences it would take hours to write all the stories I've dealt with from this one company!