We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Great seats at a great price. I plan to use TickPick in the future.
Great experience at the game. Good seat and view. The entertainment was great even though we lost the game.
Also, soon after purchase my credit card was jeopardized. It is inconclusive that this purchase may be a direct result of someone compromised the card, will see next time.
I must have saved $60.00 or more using TickPick. Thank you! Will use it again!
Easy to purchase and to use the app to get in venue.
Everything was easy. From the app to the notifications to getting the tickets. No added fees really means no added fees.
Bought the tickets and they were sent immediately. Great price and service was excellent
Great ticket buying experience. Was able to find cheaper prices, better seats, and a seamless checkout experience on TickPick. No hidden fees, smooth payment, and quick & easy ticket transfer. Would recommend!
Excellent, ticket was purchased right before the event and delivered on time
Tickpick worked the same as any other ticket resale site. Except, I didn't have to guess what I would be paying. Which I appreciate. I have a number in my head of what I am willing to pay and glad there were no surprises. Tickets arrived quick, with no issues. Thanks!
Amazing time, was my first NBA game with my son. Thank you for making it passable!
The website was super easy to use. Way better than being charged $15-30 for fees
Traveled to Montréal to see the Islanders play at the Bell Center. We flew standby and didn't until the last moment if we would get on the flight. When we landed in Montreal, the process to get the tickets was simple, and the price was good for excellent seats.
Literally decided to go to a hockey game for the first time ever, looked up tickets and was very surprised at the price. Decided to try tickpick after literally just having heard one of their funny commercials. Got my tickets everything went smooth was pretty awesome. There was just no BS.
Tickets for this event were hard to get at a reasonable price. Was so glad I found tickets I could afford with pretty good seats! Best live game Ive seen in years!
Very easy to buy process, no hidden fees or tricks
Tickets were cancelled day of the show and support would not help in trying to get new tickets through tickpick.
Ended up purchasing tickets through Ticketmaster the day of, ended up having to pay more.
Update: TickPick reached out but was not helpful, as before.
The process of getting the ticket was fast and smooth.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.