We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Outstanding experience. Tickets worked as expected.
After looking at other ticket services, which unfortunately force you to press buy now, (before you press final pay button) to even see their fees, I found TickPick. They show you the price of the ticket all inclusive. What I found was TickPick was $15 less and $20 less than two other ticket sellers. Most important, thanks for being upfront with cost and easy to complete transaction.
Transferring of tickets was super easy and the fam enjoyed the basketball game. Other then they lost. Lol.
Great seats enjoyed the event and TickPick made this possible no thanks to other ticket providers who would charged psychotic amounts of fees
Easy to pick...easy to purchase... easy to access.
Nice show! Seats are good a, the technology used is topnotch. This show is more dancing and less acrobatics than other Cirque shows.
Picked out our tickets, submitted payment and tickets were instantly available. Plan to use TickPick whenever we need tickets
Great time at the game, smooth access to tickets, and easy process. Would buy again.
Everything's went very well. We enjoyed the seats. Very simple transactions..
Cody Johnson was fantastic. What a squared away guy. Easy entrance with the scan from my wallet. The only downside was the cost of refreshments. $36 for a small glass of wine and a Modelo? Two small bottles of water $14. I thought I was at the Superbowl.
TickPick has fast become my go-to ticketing platform/app. Its seamless, user-friendly interface is great & I really value the all-in ticket pricing. I'll continue to use & recommend it in the future.
Thank you,
Chris
Our seats were excellent and unbelievably cost effective!
Smooth transaction. Great experience. I will definitely get tickets through Tick Pick again
Great to get cheap tickets and enjoyed the hockey game.
The seat is far, but the stadium is small, so we still enjoyed quite much.
Es muy fácil adquirir tus tickets para disfrutar de los eventos
Everything was great! Only downside was security on the floor were rude to the kids after the game. If you don't like working with the public, maybe find a new job. :)
I found, ordered, had my tickets in my wallet within 30 min. It was the easiest experience I've ever had. I'd go to war for TickPick any day.
The event was great and TickPick was so easy to work with. Highly recommend using them.
I loved the section we were at since it provided an excellent view for the game. Of course the nets won so the experience was topped with that. Highly recommend to visit the Barclay Arena!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.