We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Show was absolutely amazing. The songs, lighting, back drop. Just everything was incredible. Would absolutely see them again. Also couldn't beat the ticket prices on this app.
I bought tickets for the Mets v Reds game on Sunday, July 20th for myself and my daughter whose birthday was the 20th. Prior to the game we attended the Mascot Brunch with Mr. And Mrs. Met. My daughter was treated to a wonderful day and like the princess she is. Our seats were in left field 2nd row. We had a great view of the game.
Looking for tickets when they went on sale & came across the Gold Fan Package. Seats were reasonably priced compared to the resale tickets from Live Nation and were guaranteed for Sections 1 thru 7, which is the orchestra section at SPAC. We got Section 7, the view was fine. I would look for this package again...
It was the most amazing time! Thank you TP for making the process so affordable and easy. As a single parent $$ I will definitely be back for more tickets!
The first time user got a sweet deal. I have already started sharing my experience with the application with all my friends.
My son had a great time at the show and the seats were fine but I can't understand why ticket numbers aren't posted at the time I want to buy. I don't understand why who's is allowed. Also the confirmation showed a ticket number which was not the one I received. I don't know why this should be allowed either. Buyer beware.
Seats L21 and 23
Second time ever going to a big concert and with tick pick make my experience cheat and affordable all while being easy to use was a big must and will be my choice for future concerts
It was easy to browse and choose seats for the almost sold-out Nate Bargatze show at an affordable price without a ton of extra fees and the tickets were available for transfer into my account a couple days before the event!
These tickets were purchased earlier this year in March. I received reminders along the way and the tickets were easy to access once it was time to attend. Seamless.
We were able to purchase tickets easily and at a great price! Have the reason I stopped going to major events was because of all the fees on top of ticket prices but Tick Pick made the event affordable. And we got great seats
I would have appreciated the ability to pick seats. Other brokers now have upfront pricing, and they allow seat selection. I asked for three seats out of eight available in a row, and I got the three worst ones. I've had better experience with TickPick in the past. At least the price was good.
I am so happy with my first time experience with TickPick! Our seats were amazing, the show was stellar, and the service from TickPick staff was respectfully and quick. I will definitely use this service before any other provider for my next concert!
The seats were great. Sat on the third base line. First time at the ballpark. Was on vacation in Miami and wanted to catch a baseball game. Will definitely be back.
Looking for something to do on Sunday afternoon over breakfast that same morning, and saw that the Royals were in town, and playing the Marlins in the afternoon. Found a couple of seats behind home plate for $20 each, and a few hours later, there we were with beers and hot dogs. Afternoon saved.
We had great seats. The concert was great. But the venue was card only. Would have been nice to know that before hand.
SOLD OUT AND AWESOME!
Got the tickets within the week of the show. Fast, easy and no hassle. Transferred right into my Apple wallet. Staff was wonderful, venue was clean, Jerry was hilarious!
Received the tickets in a manner of hours and everything went smoothly at the park. Price and seats were great.
The app interface was user friendly and easy to navigate. Customer service was amazing and I received a response very quickly. More importantly, I had no issues with my tickets during the actual concert.
My son has been wanting to go to this concert for the longest time. And you guys made it possible...
The app was very easy to use. I like how they give you an approximate view from the seats you are buysing.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.