We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Great! Worked and it was cheaper without the fees!
Mr family had an amazing time at the game. Nothing to complain about. It was a great birthday..
I was skeptical at first but once I bought my tickets and seen how cheap they were I was convinced this had to be the best app in the game
Bryan Adams was absolutely amazing! His energy and love for performing definitely shows! I've waited for many years to see him and will definitely be looking another chance to see him in concert!
This is my new "go to" for tickets. Easy to navigate around the arena to see what's available and the fees are the lowest I've found. Thanks TickPick!
I forget her name but I was pleased with her performance to make me understand how getting a refund after keith sweat cancelled Minneapolis although g/f is disappointed we aren't going I'm saving some money lol
Easy to find good seats at a good price and no hidden fees.
Watched one of the best games i could ever imagine to see for just $30, my favorite player scored 60 points for the Timberwolves and the game came down to the wire! GREAT DEAL!
We purchased 5 tickets for the Clippers game against Brooklyn on Sunday Jan 21. Seats were really, really good for a reasonable price. Process of buying and using tickets was super easy. And the game was fantastic. The Clippers came back from 18 point behind in the 4th quarter to win. Our throats were hoarse the rest of the day from cheering. We really appreciate that TickPick presented the exact price up front. Other ticket sites we checked loaded on fees in the process making the seemingly lower price more expensive in the end. We'll definitely go to TickPick first for our next experience.
Went to a hockey game, the transfer happened overnight, got in just fine & had a great time
I got to make my kids super happy by taking them to see Monday night Raw! It was easy to buy the tickets on this app and the payment options were great. I got constant communication and updates. I will continue to use this app for my events!
Tickets where Great and had an awesome view! The prices where worth the experience as well the AXS was a great App to get our tickets and use them.
Picked what I wanted and everything was smooth and easy.
It was cool. It was fun. I smiled. It was cool when KAT scored a lot of buckets. It was sad when the wolves blew it. I cried for 6 days.
Great seats great price. Unfortunately it was a loss for my team but still a good time.
I liked seeing total price vs getting the fees calculated later in process of ordering. However WAY TOO overpriced! But all aftermarket sellers did this.
Last minute. Got 7 NBA game tickets for my group. No issues at all. Great seats
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.