We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
TockPick makes it easy to find event tickets. No fee policy saves approximately $20 - $30. It's my go to for great deals made easy!
Awesome seats at great price! No fees attached which is how it should be!
Really great seats for a good price! Found tickets instantly for my family.
Loved every minute of it. Love how the tickets go to the ball park app
Very easy process and tickets were prices were below other secondary market websites.
Easy to find tickets for the ballgame and was so happy to not have the surprise exorbitant fees show up at the end of the process when I went to pay. Highly recommend & will use again myself!
We got last minute Dodgers tickets while visiting LA. Searching for tickets, purchasing, and using was a breeze. Best site I've used for secondary market tickets.
Amazing talented actors dancers customs love love loved the show!
It felt like such a short experience but knowing his audiobook is 12+ hours, I should have expected it to be much shorter. JP shared some perspectives I haven't heard in his books or in his lectures or on social media. It was extremely cool seeing in person the man who has had such a strong influence on my life indirectly for years. Thank you Dr Peterson!
I had the best first experience, I was hesitant because i have never used before and i had bought tickets from a different site and they were cancelled and the show had already started but I took a risk with purchasing from here and I received my tickets SO fast, I've never gotten resale tickets sent to me so quickly and I got to get in the show only missing a few songs and this turned my whole day around and made it the best birthday I have ever had
My event was cancelled and they promptly refunded me. Love that.
Amazing experience and great game! My Mariners lost, but buying and receiving the tickets from Tick Pick was a smooth and perfect experience that was seamless! Thank you! Amazing seats for a great price and no fees! Can't beat it!
Great experience! Smooth ticketing process and quick response from buyer.
Always a great experience with Tickpick! Never any issues.
Easy to use great app easy to find seats and to view location.
Decided last minute to go to a MLB Dodger game. On the way to the stadium I hopped on TickPick found great seats, one click and the tickets were mine. The price you see is the price you get. So Easy!
I wasn't expecting to get this tickets for that price, the resale was crazy earlier, so my daughter asked me if we can go just to buy some Merch, so we went and i ended buying this tickets because i saw them for a really good price
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.