We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Decided last minute to go to a MLB Dodger game. On the way to the stadium I hopped on TickPick found great seats, one click and the tickets were mine. The price you see is the price you get. So Easy!
I wasn't expecting to get this tickets for that price, the resale was crazy earlier, so my daughter asked me if we can go just to buy some Merch, so we went and i ended buying this tickets because i saw them for a really good price
My maiden voyage with TickPick was a smooth ride. The customer service representative was helpful and was able to help me through the process of obtaining my tickets. I'm definitely using TickPick from now on.
TickPick delivers again. Smooth transaction. Seats were incredible. Will definitely use their service again in the near future.
Got two Mets tickets on the 3rd base line, I love how this app makes it easy and doesn't hide fees, am a fan
Went to citi field to see the Mets take on the Rays found seats at a great price the outcome could have been better but love what I paid to get in
Easy to purchase at a great price. Seats were great
We were so close to the first baseman and it was great to see all those guys up close and clear view.
Very quick service. Easy to order. Tickets are exact what I ordered.
Bought tickets to a MLB game and got a great price and the whole process was seamless.
I love that I see the price that I will be paying with no surprise hidden fees.
It was a great experience to see Shohei Ohtahni in person. Pitching and hitting a 456 ft home run! He will go down as one of the best baseball players to both pitch and hit!
One day I didn't know anything about TickPick. The next day it became my GoTo ticket source. Amazing savings.
It was my first time buying tickets for any event and for my first concert to boot. Spending so much money but getting a discount for my first order is what drove me to buying with them! The selection of cheap seats combined with the even better seats is what really kept me! My section was great I LOVED LOVED LOVED the show!
We were able to get floor seats about an hour after Taylor got on stage through tick pick!
I've never had such a great ticketing experience before. With the "other guys" having sketchy practices and frankly unfair ticket distribution, TickPick is a breathe of fresh air in an industry that's usually stressful purchasing in. Thanks guys!
Great and easy will buy again and will recommend to others
TickPick website is very easy to use and clearly states fees and policies. I've also used it to buy tickets and have been very happy to see all the fees/pricing listed up front. Will definitely use again.
Simply the best way to see any show. I saw the Killers for $24 and moved to a way better empty seat five minutes into the show. Boom boom
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.