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TickPickReviews 3,387

4.7

From the business

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.


tickpick.com
Founded in 2011
New York City, NY, United States
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TickPick Reviews Summary

TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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Wonderful And easy
June 16, 2023

Very simple to use nothing was complicated at all. I always use tickpick.

TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 17, 2023
Illinois
1 review
0 helpful votes
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Seamless transaction!
May 17, 2023

Use TickPick all the time! Always a great transaction and never any issues!

Date of experience: May 17, 2023
Illinois
1 review
0 helpful votes
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Ordering sports tickets
May 17, 2023

So easy to access from the app on my phone. Had tickets in my Apple wallet within 10 minutes of purchase.

Date of experience: May 17, 2023
Georgia
2 reviews
1 helpful vote
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WWE IN CHARLESTON S.C
May 17, 2023

Excellent experience using TickPick...As well as venue itself was excellent...Food and beer prices could be alittle more reasonably-priced...and could use a couple more vendors for food and drinks cause lines are unbelievable...

Date of experience: May 17, 2023
Illinois
1 review
0 helpful votes
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Great seats great price!
May 17, 2023

Couldn't have been any easier. Picked my seats (previewed the view from the seats). And no convenience fees! It was an all around great experience buying tickets on TickPick! I highly recommend it.

Date of experience: May 17, 2023
Alabama
1 review
0 helpful votes
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Great Show, Great price
May 17, 2023

Love the fact that you can purchase legit tickets without the crazy service fees. Made it even better the show was great

Date of experience: May 17, 2023
Michigan
1 review
0 helpful votes
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No Problems
May 17, 2023

Everything went smooth with the app and transaction.

Date of experience: May 17, 2023
New Jersey
1 review
0 helpful votes
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Great tickets at a great price!
May 17, 2023

Easy to buy great tickets at a great price. The TickPick process was easy and I felt safe and secure throughout the entire purchase process.

Date of experience: May 17, 2023
New York
1 review
0 helpful votes
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I recently purchased tickets to Taylor Swift's Eras tour on TickPick and had a seamless experience. The tickets were transferred to me by the seller within minutes of purchasing, and the price that was listed was exactly what I paid. Because of the price transparency and no fees added at checkout, I saved a couple hundred dollars compared to comparable tickets on other resale sits.

Date of experience: May 17, 2023
California
1 review
0 helpful votes
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Perfect
May 16, 2023

Great everything went great saved money! Got great seats! They were so helpful answered all my questions...already used them again!

Date of experience: May 16, 2023
California
1 review
0 helpful votes
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The Cure was awesome
May 16, 2023

Great concert all around. Robert Smith in top form…

Date of experience: May 16, 2023
Texas
1 review
0 helpful votes
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Fantastic Customer Service
May 16, 2023

Prior to my event I contacted customer service because I couldn't download my tickets to Google wallet. It ends up that I couldn't because I used a yahoo email for my purchase! The individual (Kimberly) who had my case was there and answered my questions thoroughly up to the day of my event! She also sent me an email that day to tell me she would be available in case I had issues with my ticket and entry to the venue. All went well and we got in without a problem! I would say tickpick is a future choice for tickets and I highly recommend them! Hopefully all of their customer service reps have the same business ethic and care about their customer! Kimberly is exceptional! Thank you!

Date of experience: May 16, 2023
Texas
1 review
0 helpful votes
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Good deal
May 16, 2023

Quick and easy-to-use, saved tons of money! Great app

Date of experience: May 16, 2023
Illinois
1 review
0 helpful votes
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First experience with tickpick
May 16, 2023

Bought last minute tickets to the chicago fire game last weekend. Got good seats at a good price. Great that my two $28 tickets cost $56 total. Really liked that there were no fees or add on charges

Date of experience: May 16, 2023
Illinois
1 review
0 helpful votes
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Boston Birthday Bash
May 16, 2023

My wife birthday trip to Boston was topped off with a trip to Fenway to see the Sox play. Good tickets and a fun time was had by all

Date of experience: May 16, 2023
Texas
1 review
0 helpful votes
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TickPick is my new " go to " for resale tickets!
Needed assistance getting my ticket sent to me; a representative answered me within minutes and continued to monitor the status until resolution.

Date of experience: May 16, 2023
New Jersey
1 review
0 helpful votes
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I bought tickets to the Taylor Swift concert last minute with an instant transfer and no additional fees. This platform was phenomenal.

Date of experience: May 16, 2023
Arizona
1 review
0 helpful votes
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Awesome time!
May 16, 2023

Was able to get my last minute ticket to see Waterparks for their Property Tour, and it was a great experience! The price was amazing, the electronic transfer was smooth & easy and I was worry free about getting into the show! Had such an amazing time at the show and it was all so much fun!

Date of experience: May 16, 2023
California
1 review
0 helpful votes
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Icountry festival
May 16, 2023

Concert was fabulous. All performances were awesome

Date of experience: May 16, 2023
California
1 review
0 helpful votes
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Great deal
May 16, 2023

I was a bit nervous because I didn't buy tickets until about 5 minutes before getting to the gate. But, the purchase was simple, and the delivery of the tickets was very fast. Great deal for the tickets I received

Date of experience: May 16, 2023