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TickPick Reviews Summary
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Not a pleasant experience for me. My inexperience is mostly to blame. Did not know the venue was standing room only except for a cement bench. I paid 380 for a tkt, Diamond pkg, and "thought" I would have a "great seat". Not so. I am almost 80 y. O and looked forward to Mr Swims music Didn't happen. For me, more explanation on the venue and that I wouldn't have a seat at all. My Diamond pkg was a bag and water bottle. I am not angry but very disappointed. I learned alot for next time. And will use Tickpick again! Thank you
I love tickpick to get tickets, every concert was an incredible experience but thanks to tickpick my wallet didn't get affected too much. Amazing, efficient, no complains
Getting the tickets once purchased was a breeze. The show was great and we had a ball! I will be purchasing my tickets from here from now on.
A human person answered the phone and put my worries to rest about a ticket I paid way too much for. I will never use Stub Hub or any other ticket resale platform again! No fees and helpful people? Yes, please.
I always have a great experience, I get tickets fast, especially when I wait till the last minute to buy tickets.
Pleasantly surprised by the ease of this transaction and the great deal I got on tickets to see one of my favorite bands, TV on the Radio. Will definitely use this service again.
Amazing seats at a very reasonable price! The price was so good I felt like I was stealing! The app is super easy to use.
This was my first time using the app and it was so smoooooooth and easy to get the tickets. The selection was great and it was the easiest ticket purchase I have ever made.
We decided last minute to see a show. Tick Pick to the rescue. We were able to get excellent seats at a fantastic price!
I was looking for a last minute Lady Gaga ticket in Los Angels. As always, TickPick had the best prices. Super easy transaction, hassle free. Thanks TickPick!
This was my first time seeing Ado and got the best price for the tickets at Tickpick love the app and the process was fast
I found excellent seating 2 weeks before a major clash between 2 first place rivals. I will use TickPick again.
Ticktock made my ticket buying experience a 10/10z. When I had an issue I talked to a real person, and she stayed on the phone with me until everything was resolved. The representative seriously was the nicest rep I've ever talked to.
Ticket link arrived a few days before the event (as had been communicated upon purchase) and worked without issue. No problems whatsoever with ticket, arena and seating access.
This was my first time TickPick. The platform was so easy and simple with no easy hidden fees. It also was offering the best prices will definitely use again!
Everything was great, communication, tickets were send very in advance, no problems at all. Will repeat
Was an open venue, outdoors. Seating was a bit tight. I had to literally step out of the row, in order, to allow those next to me to get by to go to bathroom or get themselves a drink.
Keith Urban is an amazing performer, he was humble, generous and kind towards us fans 😀 sang his heart 💙 out 2 straight hours
I am glad that my daughter turned me onto this service. Before when I was paying for tickets I was always paying all of these fee's, now with TickPick it is just one cost. I love it.
Great seats, app is easy to use TO find the right ticket cost and location. Plan to use the site for all my future needs
I ended up paying 17% more than on AXS for same day tickets. My fault for not checking AXS first and trusting the price would be cheaper. Lesson learned.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members