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TicketsOnSaleReviews 36,554

3.8

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From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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Alabama
1 review
0 helpful votes
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Good source
August 4, 2025

Went pretty well. I hope all goes well at event parking day of event

Date of experience: August 1, 2025
Canada
1 review
0 helpful votes
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Baseball tickets
August 4, 2025

Was helpful to a newcomer whose not familiar with the process

Date of experience: July 28, 2025
Indiana
1 review
0 helpful votes
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Good
August 4, 2025

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Date of experience: July 25, 2025
Virginia
1 review
0 helpful votes
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Smooth buying experience.
August 4, 2025

The ticket site was easy to use and communication has been very good.

Date of experience: July 28, 2025
Texas
1 review
0 helpful votes
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Won't feel good about this until tickets show up in my Ticketmaster account

Date of experience: July 25, 2025
North Carolina
1 review
0 helpful votes
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It's been fine.
August 4, 2025

Took awhile to gather all the information that was needed, but the. It was ok.

Date of experience: July 25, 2025
Colorado
1 review
0 helpful votes
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Easy
August 4, 2025

Quick and easy to use. Would use again for future ticket purchases.

Date of experience: July 25, 2025
Canada
1 review
0 helpful votes
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Robert Plant Tickets
August 4, 2025

No glitches. It would be nice if you could add your tickets to apple wallet

Date of experience: July 25, 2025
Illinois
1 review
0 helpful votes
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Got tickets quick
August 4, 2025

Great experience with tickets online and by email thank you

Date of experience: July 25, 2025
Maryland
1 review
0 helpful votes
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Na
August 4, 2025

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Date of experience: July 25, 2025
Virginia
1 review
0 helpful votes
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Great experience.
August 4, 2025

This was one of the easiest ticket experiences I have had. It was simple and very easy!

Date of experience: July 25, 2025
Florida
1 review
0 helpful votes
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Very easy to use.
August 4, 2025

I found the process to be simple. Since the event is still a couple of months away, I am hoping the remainder will be just as si6.

Date of experience: July 25, 2025
Canada
1 review
0 helpful votes
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Good
August 4, 2025

Good - bit stop pestering me after purchase. Don't want to receive another email asking me to rate your service.

Date of experience: July 25, 2025
New York
1 review
0 helpful votes
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Haven't received my tickets
August 4, 2025

I haven't received my tickets! Why is there a delay? I'm not comfortable being left in limbo, when will they be sent to me?

Date of experience: July 25, 2025
Virginia
1 review
0 helpful votes
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Awesome!
August 4, 2025

Fast and secure. Got my tickets the next week with no issues!

Date of experience: July 28, 2025
Florida
1 review
0 helpful votes
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Confusing
August 4, 2025

Unsure of what to do it showed no seats available only the section

Date of experience: July 25, 2025
Massachusetts
1 review
0 helpful votes
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Smooth Process
August 4, 2025

Uneventful. Haha. Get it? See what I did there? I said it was uneventful which is funny because it involves an event. In all seriousness, though, the ticket purchasing process was fine. Really truly uneventful.

Date of experience: July 25, 2025
Ohio
1 review
0 helpful votes
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Day
August 4, 2025

Day zzz zzzz zzz. Zzz zzz. Czzzz. Zzz. Zzzzz. Zzzz. Zzzz. Zzzz

Date of experience: July 25, 2025
Massachusetts
1 review
0 helpful votes
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Review
August 4, 2025

I did receive tickets prior to the event thank you. Looking forward to the show.

Date of experience: July 25, 2025
Louisiana
1 review
0 helpful votes
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Ticket Purchase Made Easy
August 3, 2025

The process to order my tickets was simple and efficient. Waiting to see it the same applies for delivery.

Date of experience: July 23, 2025