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TicketsOnSaleReviews 36,534

3.8

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From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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Minnesota
1 review
0 helpful votes
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Ha
August 4, 2025

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Date of experience: July 25, 2025
Oregon
1 review
0 helpful votes
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Ticket purchase
August 4, 2025

Very easy to purchase my ticket was delivered almost immediately

Date of experience: July 25, 2025
Nebraska
1 review
0 helpful votes
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Easy to use
August 4, 2025

The process was simple and easy to use. I had no issues. Thanks

Date of experience: July 28, 2025
Canada
2 reviews
0 helpful votes
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Good
August 4, 2025

Very good good good good good good good good good good good good

Date of experience: July 25, 2025
Georgia
1 review
0 helpful votes
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Customer service
August 4, 2025

Tried to call to cancel my order but No one answered the phone. Paid for a cancelation policy, but was told I couldn't cancel

Date of experience: July 25, 2025
Alabama
1 review
0 helpful votes
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Good source
August 4, 2025

Went pretty well. I hope all goes well at event parking day of event

Date of experience: August 1, 2025
Canada
1 review
0 helpful votes
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Baseball tickets
August 4, 2025

Was helpful to a newcomer whose not familiar with the process

Date of experience: July 28, 2025
Indiana
1 review
0 helpful votes
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Good
August 4, 2025

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Date of experience: July 25, 2025
Virginia
1 review
0 helpful votes
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Smooth buying experience.
August 4, 2025

The ticket site was easy to use and communication has been very good.

Date of experience: July 28, 2025
Texas
1 review
0 helpful votes
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Won't feel good about this until tickets show up in my Ticketmaster account

Date of experience: July 25, 2025
North Carolina
1 review
0 helpful votes
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It's been fine.
August 4, 2025

Took awhile to gather all the information that was needed, but the. It was ok.

Date of experience: July 25, 2025
Colorado
1 review
0 helpful votes
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Easy
August 4, 2025

Quick and easy to use. Would use again for future ticket purchases.

Date of experience: July 25, 2025
Canada
1 review
0 helpful votes
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Robert Plant Tickets
August 4, 2025

No glitches. It would be nice if you could add your tickets to apple wallet

Date of experience: July 25, 2025
Illinois
1 review
0 helpful votes
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Got tickets quick
August 4, 2025

Great experience with tickets online and by email thank you

Date of experience: July 25, 2025
Maryland
1 review
0 helpful votes
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Na
August 4, 2025

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Date of experience: July 25, 2025
Virginia
1 review
0 helpful votes
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Great experience.
August 4, 2025

This was one of the easiest ticket experiences I have had. It was simple and very easy!

Date of experience: July 25, 2025
Florida
1 review
0 helpful votes
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Very easy to use.
August 4, 2025

I found the process to be simple. Since the event is still a couple of months away, I am hoping the remainder will be just as si6.

Date of experience: July 25, 2025
Canada
1 review
0 helpful votes
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Good
August 4, 2025

Good - bit stop pestering me after purchase. Don't want to receive another email asking me to rate your service.

Date of experience: July 25, 2025
New York
1 review
0 helpful votes
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Haven't received my tickets
August 4, 2025

I haven't received my tickets! Why is there a delay? I'm not comfortable being left in limbo, when will they be sent to me?

Date of experience: July 25, 2025
Virginia
1 review
0 helpful votes
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Awesome!
August 4, 2025

Fast and secure. Got my tickets the next week with no issues!

Date of experience: July 28, 2025