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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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From the instructions in the emails I am left feeling that I still need to complete another step to have access to tickets.
I bought these tickets. I only speak English. I got my confirmation tickets and how to get them in French. I have no idea how I'm gonna get the tickets unless I find someone that speaks French
Thank you I can't wait to go my co cert this weekend it will be fun
It was easy to follow through the instructions. My grandson is seventeen and has danced since he was 5 or 6 years old. He is so very excited to see this.
Seemed straight forward to buy tickets. Didn't like all of the follow-up emails.
My experience was awesome, and the effects were state-of-the-art. Spending quality time with my wife and kids was the best part of the night, and not to mention Lady Gaga singing the Die w/ a smile!
Excellent, no issues whatsoever, yo until now. Can't wait to have tickets in hand.
I was expecting a lot attendant, but realized the lot was unmanned, no one there to scan my digital ticket.
Once I realized I need to buy a parking pass for the event I am attending it was fast and easy to do so with your website
I do not like when the only "ticket delivery" option is for tickets to be transferred to an electronic wallet. I do not own a smartphone and I do not have an electronic wallet. Now I have to make all sorts of efforts and waste hours potentially trying to contact someone who can make arrangements so I can pick up my tickets at the box office before the performance. Not everybody has a smartphone or knows how to use an electronic wallet! You should always offer a 'Pick-up tickets at box office' option! I have not yet called customer service to make pick-up arrangements but my past experience doing this was very painful and frustrating.
I do not like having no choice in how I receive my tickets. I prefer receiving tickets attached to an email that I can print and present at the venue. The "electronic transfer" option is very confusing as the tickets get transferred to... where? I am experiencing this very issue with some other tickets recently bought and all they (the vendor) can tell me is that the tickets were transferred to my mobile phone but they have been of absolutely no help to find where in my phone the tickets are saved (or even if they are indeed in my phone at all). Now, I am fully expecting to have to go through the same process once these tickets are confirmed. Old folks like us prefer paper tickets, and printing our tickets that are attached to an email is as complicated as it needs to be for us.
It was simple process to get it done and I would definitely order again.
The tickets came fast and where exactly S described. Actually even more than I expected.
Very easy to purchase my ticket was delivered almost immediately
The process was simple and easy to use. I had no issues. Thanks
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members