TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
I got a confirmation email that says I will receive tickets at a later date. Then I got an email to confirm that I received my order? Is the order the confirmation email?
I also don't like purchasing tickets which aren't from the vendor. The vendor wasn't selling tickets though?
Very fast service so far, and I'm super-excited for the concert! However, a service fee at 31% on this amount of ticket money is excessively high. There needs to be a cap on service fees.
Purchasing my ticket was problem free and I am satisfied with my purchase price for the section of seating I will be.
NOT HAPPY.
The seats I wanted were available next to my group... but I was not assigned in them. Even "moments" after purchase I was "put off" even when I could see the seats were still available. Boooooo
Fell for an ad thinking it was actual ticket sales for a venue. Got robbed for available tickets.
It was fine besides the fees and making me start an account. Just send me a pdf or something I don't need an account for a ticket sales website that I will use 3 times a year.
It was easy to locate tickets and purchase was even easier.
I Was tricked into buying event insurance I will be sure to put on social media that this a con
Haven't received the tickets and possibly have to wait until the event date. Don't know if it's a scam until then. Also the TicketsOnSale fees are extreme probably won't have paid this but it's what he wants for his birthday. Hopefully congress does something about this.
I am upset that I have to wait until almost the day of the concert to get my tickets. My son thinks I have been swindled.
Transferring tickets was confusing. A few more characters for 50...
Exelente y muy rapido. Me brindaron los boletos que buscaba.intente en otras compañias de ventas de boletos sin resultados positivos. Y Ticketsonsale me los brindo. Gracias
Great, this was quite easy. Thank you. Everything came on time.
Website is easy to navigate, but choosing seats is difficult.
Your fees are ridiculously high.
Additionally you sent me four emails in a row with one that says, urgent click this to accept your tickets. So you click it and says, you can't get your tickets. So I still don't know if I have tickets even though I paid for them. It's all very confusing
We just paid $500 plus per ticket yet we could not choose seating or see where that put us.
It was very easy to get tickets from this sight I'll let you know when I get them in November. I was a little nervous but everything went smoothly. I'm so excited to see Adam Lambert it's on my bucket list.
$31 per ticket for a "service fee" is insane. Can't access tickets until a few days before the event. Can't edit a mailing address if it's done on a guest account.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them