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TicketsOnSaleReviews 35,717

3.8

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.

We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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53,605 reviews
Texas
1 review
0 helpful votes
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Jon pardi
April 5, 2023

Easy to pick seats and tickets. Good price availability

Date of experience: April 5, 2023
Texas
1 review
0 helpful votes
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Too much questions and mails
May 5, 2023

Wait sucks, next time I'll 100% go and buy tickets in person old school, not this credit card, email, phone, mail BS

Date of experience: April 5, 2023
Florida
1 review
0 helpful votes
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Ticket
April 5, 2023

I wanted to experience an Orlando Magic Game and when I looked up my ticket it was easy and to the point.

Date of experience: April 5, 2023
Washington
1 review
0 helpful votes
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Never reviewed tickets
May 5, 2023

Never reviewed e tickets. Placed order. Was charged but never received any tickets in my email

Date of experience: April 5, 2023
California
1 review
0 helpful votes
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Indian Givers
May 5, 2023

I went through the whole process of ordering 2 tickets to the Concord Gojira show.
Then after finally completed… got an email saying my purchase was cancelled for some reason?!

Date of experience: April 5, 2023
Texas
1 review
0 helpful votes
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I bought tickets through ticketsonsale.com, and transfer was supposed to happen through TicketMaster. However when I got the TicketMaster transfer email and clicked on the link inside, I got a message that said "Oops, something went wrong". I tried several avenues to resolve, but it fails every time. A couple hundred dollars worth of ticket is more than an "oops".

Date of experience: April 5, 2023
Washington
1 review
0 helpful votes
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I am a bit nervous after spending the amount of money that I have. Can you send to my cell phone at *******303 so that I can have it when I need it to enter the winery event?

Date of experience: April 5, 2023
Indiana
1 review
0 helpful votes
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Review
April 5, 2023

Very easy to use and did not take a lot of time to use.

Date of experience: April 5, 2023
New York
1 review
0 helpful votes
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Was fine
May 5, 2023

A little convoluted but was ok. Hard to figure out how to transfer and accept online tickets

Date of experience: April 5, 2023
Pennsylvania
1 review
0 helpful votes
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A lot of creating passwords it was ok I suppose not too bad

Date of experience: April 5, 2023
Florida
1 review
0 helpful votes
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Inaccurate location
May 4, 2023

The location described in the site differs from the one in Ticketmaster once tickets were received

Date of experience: April 4, 2023
Missouri
1 review
0 helpful votes
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Great
April 4, 2023

Great experience very quickly I tried to go b
direct to AXS it was a disaster they said I paid early, I waited for tickets, I had 5th row floor and somehow they disappeared so now.im up in 107 th row for what I paid for floor!

Date of experience: April 4, 2023
Texas
1 review
0 helpful votes
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Frank
April 4, 2023

Frank is a very nice guy, thank you Frank. It was a very nice experience because of Frank

Date of experience: April 4, 2023
Alabama
1 review
0 helpful votes
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Kid laroi
April 4, 2023

Getting tickets were easy and they were very active to make sure we got them on time

Date of experience: April 4, 2023
Mexico
1 review
0 helpful votes
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Service fee very expensive
May 4, 2023

The online experience was easy to use and we did buy tickets. We were a little disgusted when we found out that the service fee for 4 tickets was $200

Date of experience: April 4, 2023
Sweden
2 reviews
0 helpful votes
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Easy and efficient
April 4, 2023

This was a step by step process so easy to navigate.

Date of experience: April 4, 2023
Puerto Rico
1 review
0 helpful votes
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For now system was "Friendly" easy to follow.let see

Date of experience: April 4, 2023
North Carolina
1 review
0 helpful votes
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Double Charged
May 4, 2023

I was not able to get the double charge resolved even though I was on 3 different chats for over an hour. I had to cancel one of my credit cards to ensure the doubled charge would not go through.

Date of experience: April 4, 2023
Michigan
1 review
0 helpful votes
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Joel
May 4, 2023

I wish I knew what seats I was going to be in! I know I'm in Section B, Row 2 (which is great), but would really be nice to know where in row 2, or to have an idea when I'm going to know!

Date of experience: April 4, 2023
Virginia
1 review
0 helpful votes
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I selected the site thinking it was the associated ticket distributor for the venue. After completing my purchase, I realized what happened. Not only were the actual ticket prices $10 more but the service and transfer fees added up to $100 more. I should have been alerted to the fact that the show was general admission and prices ranged from $40-75/each It's been 2 days and the tickets have not been transferred yet. I'm not very confident they will.

Date of experience: April 4, 2023