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TicketsOnSaleReviews 35,706

3.8

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.

We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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53,602 reviews
California
1 review
0 helpful votes
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Easy process
April 2, 2023

Simple to use and fast. I will definitely use this again and thank you for the 10% off.

Date of experience: April 2, 2023
Nebraska
1 review
0 helpful votes
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Got my tickets in minutes.
May 2, 2023

This was the first time that I havd used a service such as this. I haven't been to a concert in quite some time. The tickets are GA which I am good with, they were not the most expensive nor the cheapest. I wasn't given a breakdown of the actual amount of each ticket and any fees associated with them. It just ended up being $50 more than the price of the two tickets, then there was a separate fee for insurance. I did get my tickets within minutes. It just seems like a round about way to get tickets, but it's how things work now. As long as my tickets get us into the show, I'll be very happy.

Date of experience: April 2, 2023
Ohio
2 reviews
0 helpful votes
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Terrible i cant find the tickets i paid for it just keeps saying error this is got to be the worst place to get tickets you dont tell people the right way i will never buy a ticket from this place again

Date of experience: April 2, 2023

Good service
April 2, 2023
Previous review

Good service

Date of experience: April 2, 2023
Michigan
2 reviews
0 helpful votes
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Take me out to the ballpark!
April 2, 2023

Getting the seats I wanted for Opening Day was relatively easy (and expensive) and worth the costs.
It was thje first time I had e-Tickets added to my wallet on the iPhone. Tricky at first.

Date of experience: April 2, 2023
New York
1 review
0 helpful votes
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Happy
April 2, 2023

It was good and so much easier, no trouble finding anything

Date of experience: April 2, 2023
California
1 review
0 helpful votes
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No tickets
May 2, 2023

I'm having trouble transferring my tickets so I can see them.

Date of experience: April 2, 2023
Iowa
1 review
0 helpful votes
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Yep
May 2, 2023

Fine for what it is but not the best for how to do it.

Date of experience: April 2, 2023
Massachusetts
1 review
0 helpful votes
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Very good!
April 2, 2023

Everything was good and easy. Thank you for easily giving me the instructions.

Date of experience: April 2, 2023
New York
1 review
0 helpful votes
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I am concerned. I purchased tickets, but I won't receive them until the day before the event. That makes me extremely uncomfortable. The event is 7 months away. The money has been taken from my account, I have no assurance I am getting my tickets. I feel extremely uneasy about this entire experience. The transaction is unclear. Did I get ripped off? Am I actually going to the event? Why do I have to wait so long for the ticket transfer? My money was taken. I should get proof of purchase or someone to call. I am concerned.

Date of experience: April 1, 2023
Florida
1 review
0 helpful votes
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Misleading advertising
May 1, 2023

I was told I'd receive a 10% discount upon sale and it never materialized.
Highly deceptive!

Date of experience: April 1, 2023
California
1 review
0 helpful votes
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Scammed
May 1, 2023

I feel scammed because it made me book wrong zone with wrong title. I hope this website gets closed for scamming soon

Date of experience: April 1, 2023
Wisconsin
1 review
0 helpful votes
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Steve... Clapton
April 1, 2023

Awesome experience. Great and easy. Would use them again

Date of experience: April 1, 2023
Illinois
1 review
0 helpful votes
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Great website. But really how different is this website from any other ticket website? Not much. It all comes down to fees and the fees are too HIGH! Ticket price was $140, fee was $45, that's 32%. That is ridiculous. A rip-off of epic proportions. YOU DON'T DESERVE TO PROFIT AT THAT LEVEL!

Date of experience: April 1, 2023
New York
1 review
0 helpful votes
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UBS parking
April 1, 2023

Got my parking pass-way better than what the venue offered. Game is this week and I expect no problems

Date of experience: April 1, 2023
Canada
1 review
0 helpful votes
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Andre
April 1, 2023

Would be good to know in advance about the service charges

Date of experience: April 1, 2023
Illinois
1 review
0 helpful votes
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I love these bands, I haven't been charged yet. I really hope there isn't a flute and that it just takes awhile

Date of experience: April 1, 2023
Minnesota
1 review
0 helpful votes
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Adam
April 1, 2023

Easy to navigate on the site and good features to help

Date of experience: April 1, 2023
Florida
1 review
0 helpful votes
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Last minute ticket search
April 1, 2023

It was awesome! Got great seats as well. Watched our favorite tennis players on the pickleball court

Date of experience: April 1, 2023
Washington
1 review
0 helpful votes
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Chris stapleton
May 1, 2023

Confused on exactly how to get the tickets downloaded.

Date of experience: April 1, 2023
Washington
2 reviews
0 helpful votes
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There's no mention of added fees until you get to the pay part. While you are shown what the fees are, there is no prompt to copy that page before you are taken to enter payment information. My receipt shows no breakdown of the fees I paid…and no where on the site to obtain it. I am NOT happy about that. You need to include the breakdown of the bill TO PRINT or STATE CLEARLY to copy the page before proceeding to the pay. I will not purchase from this site again.

Date of experience: April 1, 2023