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TicketsOnSaleReviews 36,166

3.8

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.

We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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54,203 reviews
Florida
1 review
0 helpful votes
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Don't answer surveys
August 16, 2025

Not applicable $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

Date of experience: August 12, 2025
Louisiana
1 review
0 helpful votes
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All good
August 16, 2025

Quick, easy with ticket for parking as promised. Everything went as promised.

Date of experience: July 31, 2025
Virginia
1 review
0 helpful votes
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Horrible
August 16, 2025

I have requested a full refund of my purchase. I ordered this parking ticket at 5 pm on the night of the event. The ticket was not valid after 4 pm but there were no details about that until after I purchased the ticket. Rip off!

Date of experience: August 3, 2025
Texas
1 review
0 helpful votes
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Easy, fast & affordable
August 16, 2025
Updated review

Easy to navigate and pick the seating choice that works for me. Information was sent quickly to my email and I'm excited about the concert!

Date of experience: August 6, 2025

Quick and easy!
August 9, 2025
Previous review

Quick and easy!

Date of experience: July 30, 2025
New Jersey
1 review
0 helpful votes
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Easy
August 16, 2025

Was able to transfer the tickets. Thank you for the experience

Date of experience: August 6, 2025
Florida
1 review
0 helpful votes
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Great experience
August 16, 2025

Easy way to do business
Great experience for customers who want things quick without hassle

Date of experience: August 6, 2025
Colorado
1 review
0 helpful votes
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Ticket Pick Up
August 16, 2025
Updated review

I'm still in the process, so can not provide at this time. I will circle back after I have downloaded the ticket to my phone.

Date of experience: August 6, 2025

Easy to use website.
August 9, 2025
Previous review

An easy to navigate website with clear instructions and good service.

Date of experience: July 30, 2025
Tennessee
1 review
0 helpful votes
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Rip off
August 16, 2025

I bought more of the same tickets on Ticketmaster for almost half the price

Date of experience: August 6, 2025
Canada
1 review
0 helpful votes
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Misleading Canadian customers
August 16, 2025

Had no idea i was paying in us dollars as I live here in Vancouver bc. Paid substantially more than i needed to from other sites

Date of experience: August 6, 2025
Indiana
1 review
0 helpful votes
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First time user
August 16, 2025

Pretty easy process
A little disappointed I need to wait so long before receiving tickets. I would have preferred a more expedited transaction.

Date of experience: August 6, 2025
California
1 review
0 helpful votes
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E-Ticket waiting period.
August 16, 2025

Would like to have E-ticket much sooner than day before or day of.

Date of experience: August 11, 2025
Canada
1 review
0 helpful votes
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Waiting on tickets
August 16, 2025

I have ordered tickets for a concert in October. I am expecting them a few days before the concert. It's hard to review something I don't have yet. But I have used this site before and successfully got tickets so we will see.

Date of experience: August 6, 2025
New Jersey
1 review
0 helpful votes
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Overpriced
August 16, 2025

Your site charged me way more than I could have purchased on the stadium website for the exact same tickets. Last time purchasing from your site!

Date of experience: August 6, 2025
Colorado
1 review
0 helpful votes
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Overkill
August 16, 2025

All I did was pay for a parking spot and I got six million email from you guys. WTF. OVER $#*!ING KILL.

Date of experience: August 12, 2025
Colorado
1 review
0 helpful votes
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Good
August 16, 2025

It was very good. It was easy to search and get the tickets what i want.

Date of experience: August 6, 2025
California
1 review
0 helpful votes
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Quick transaction
August 16, 2025

Quick transaction with limited questions during the transaction

Date of experience: August 6, 2025
Canada
1 review
0 helpful votes
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Easy to do
August 16, 2025

It was very easy to buy the tickets. Absolutely no problem. Will use this service again.

Date of experience: August 6, 2025
Missouri
1 review
0 helpful votes
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Good
August 16, 2025

Good. Confusing at first but ticket master is seamless very nice

Date of experience: August 6, 2025
Canada
1 review
0 helpful votes
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.
August 16, 2025

………………………………………'……………………………………………………………………………………..

Date of experience: August 6, 2025
Florida
1 review
0 helpful votes
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Tickets
August 16, 2025

Not sure yet hope is not a scam. Didn't know it was a resale purchased at the moment of purchase

Date of experience: August 6, 2025