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TicketsOnSaleReviews 36,159

3.8

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.

We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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54,186 reviews
New York
1 review
0 helpful votes
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Tickets
August 16, 2025

Easy website to navigate. Would use again Highly recommend

Date of experience: August 6, 2025
Idaho
1 review
0 helpful votes
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Easy
August 16, 2025

Just followed the usual steps.it was not hard to do anyone can do it.

Date of experience: August 12, 2025
Maine
1 review
0 helpful votes
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Easy
August 16, 2025

Great process will use again. Thank you,,,,,,,,,,,,,,,,,

Date of experience: August 6, 2025
Arizona
1 review
0 helpful votes
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Horrible site
August 16, 2025

Don't buy a ticket here, if you need a refund a day after you make the reservation, it won't happen. And, you can't transfer it or sale it.

Date of experience: August 9, 2025
Washington
1 review
0 helpful votes
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Easy purchase
August 16, 2025

I received confirmation minutes after my purchase. Tickets should be emailed to me within a couple of days of the event

Date of experience: August 6, 2025
Canada
1 review
0 helpful votes
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Tickets
August 16, 2025

Good had amazing service and had no issues finding or reviving my tickets

Date of experience: August 6, 2025
New Jersey
1 review
0 helpful votes
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C
August 16, 2025

It was easy to use the service. No issues, getting my tickets quickly, and being able to use them at the stadium. Would recommend the service.

Date of experience: August 6, 2025
Canada
1 review
0 helpful votes
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Expensive
August 16, 2025

I didn't realize I was paying American so instead of paying under 200$ it cost me 400

Date of experience: August 6, 2025
Canada
1 review
0 helpful votes
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So far so good
August 16, 2025

Process was simple, follow up emails are reassuring. I am a little nervous that my tickets won't be available until 2 days before the game

Date of experience: August 6, 2025
Canada
1 review
0 helpful votes
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Very easy and simple
August 16, 2025

Made the process super simple and easy and not complicated at all

Date of experience: August 12, 2025
Mexico
1 review
0 helpful votes
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Good experience.
August 16, 2025

I easily found the places and the possibility to buy the tickets.

Date of experience: August 6, 2025
Canada
1 review
0 helpful votes
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Tickets
August 16, 2025

Would like to have my tickets by now before flying to USA
Might not know how to download them
Can u just email them to me

Date of experience: August 6, 2025
California
1 review
0 helpful votes
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Easy
August 16, 2025

My experience was super easy literally looked on the website click next thing you know I had the confirmation email with the key card for the ticket.

Date of experience: August 6, 2025
Florida
1 review
0 helpful votes
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Don't answer surveys
August 16, 2025

Not applicable $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

Date of experience: August 12, 2025
Louisiana
1 review
0 helpful votes
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All good
August 16, 2025

Quick, easy with ticket for parking as promised. Everything went as promised.

Date of experience: July 31, 2025
Virginia
1 review
0 helpful votes
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Horrible
August 16, 2025

I have requested a full refund of my purchase. I ordered this parking ticket at 5 pm on the night of the event. The ticket was not valid after 4 pm but there were no details about that until after I purchased the ticket. Rip off!

Date of experience: August 3, 2025
Texas
1 review
0 helpful votes
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Easy, fast & affordable
August 16, 2025
Updated review

Easy to navigate and pick the seating choice that works for me. Information was sent quickly to my email and I'm excited about the concert!

Date of experience: August 6, 2025

Quick and easy!
August 9, 2025
Previous review

Quick and easy!

Date of experience: July 30, 2025
New Jersey
1 review
0 helpful votes
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Easy
August 16, 2025

Was able to transfer the tickets. Thank you for the experience

Date of experience: August 6, 2025
Florida
1 review
0 helpful votes
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Great experience
August 16, 2025

Easy way to do business
Great experience for customers who want things quick without hassle

Date of experience: August 6, 2025
Colorado
1 review
0 helpful votes
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Ticket Pick Up
August 16, 2025
Updated review

I'm still in the process, so can not provide at this time. I will circle back after I have downloaded the ticket to my phone.

Date of experience: August 6, 2025

Easy to use website.
August 9, 2025
Previous review

An easy to navigate website with clear instructions and good service.

Date of experience: July 30, 2025