From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I had a very disappointing experience buying tickets on sale because it seemed that you sold to me, the worst seats of the event, at the very back of the stadium. Now I have to sell them back and I probably lose money. I had to buy them again from the normal website and chose my seats.
Was charged more than ticket prices shown and did not receive a summary of charges before my card was charged.
Would be nice to have the tickets sent to you right away. Confirmation was received but nice to have them in hand, especially when travelling from out of country.
I purchased 3 tickets to see Shane Gillis for Jan 31 2025. I am a Canadian, seeing an event in Canada, yet I was charged American prices. I would prefer if you actually showed the Canadian prices or else it seems a lot cheaper than it actually is.
Relieved email quickly and downloaded tickets
Thanks for the speedy service
The Ticketmaster app does not work. I am unable to view my tickets. I attempted to resolve the problem using their help email. They only offer useless suggestions like rebooting the phone, reinstalling the app etc. I finally asked for a phone number for someone to talk to. The phone representative helped me to access the tickets using an internet browser. I am still unable to access the tickets using the Ticketmaster app.
Fees are very high.
Good experience and would like to go with Ticket on Sale every time we plan to go on a concert
I have a confirmation email but have not received tickets. Please send tickets to us.
I don't understand why the paid price was so much higher than the advertised price of the tickets. The tickets advertised for about $140, but we paid almost $400. What went wrong?
Good experience. Good experience. Good expedience. Good experience
The website was easy to navigate and all the info i needed was accessible
Very easy. No hidden fees. Great seats fair price. However right now trying to submit this review u are forcing me to write 50 characters?!?! Seriously!
Disappointed that tickets won't be delivered any sooner than January 22 2025
Very pleasant experience. Would highly recommend to others.
I am not happy with this purchase. It showed up first when I searched for Fox tickets and then there was a timer at the top of the order ticking down the time and telling me there were limited tickets available. I needed an extra ticket for my grandkids as another one was going to be with us when we went to the show. I felt pressured and would like a refund please. When I went to the site cancellation of the order was not an option.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members