business logo of TicketsOnSale

TicketsOnSaleReviews 36,059

3.8

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.

We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.


ticketsonsale.com
Middletown, United States
How would you rate TicketsOnSale?
grey star
grey star
grey star
grey star
grey star

TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

54,111 reviews
Washington
1 review
0 helpful votes
Follow Jamie W.
Unfollow Jamie W.
Send Message
Share Review
Report Review

Pierce the Veil tickets
December 16, 2024

Good experience. First time buying from this site for any event.

Date of experience: December 13, 2024
Illinois
1 review
0 helpful votes
Follow Mashallah S.
Unfollow Mashallah S.
Send Message
Share Review
Report Review

Geeat
December 16, 2024

Great service quick and easy amazing wonderful time purchasing this ticket

Date of experience: December 6, 2024
Florida
1 review
0 helpful votes
Follow nope n.
Unfollow nope n.
Send Message
Share Review
Report Review

It was fine
December 16, 2024

It's a hassle to set up new accounts/emails/apps just to buy event tickets. Miss paper tickets via mail.

Date of experience: December 6, 2024
Kansas
1 review
0 helpful votes
Follow Georgia H.
Unfollow Georgia H.
Send Message
Share Review
Report Review

Pretty easy
December 16, 2024

After figuring out how to log in to website, I was looking for an icon on my phone, the rest of the process was easy.

Date of experience: December 9, 2024
Florida
1 review
0 helpful votes
Follow Kelly T.
Unfollow Kelly T.
Send Message
Share Review
Report Review

Na
December 16, 2024

Nothing to add thanks. This is annoying that I have to do this.

Date of experience: December 6, 2024
Illinois
1 review
0 helpful votes
Follow Abby W.
Unfollow Abby W.
Send Message
Share Review
Report Review

Review
December 16, 2024

Very quick so to my transactions, no issues and received all the information for an easy process.

Date of experience: December 6, 2024
Washington
1 review
0 helpful votes
Follow kevin n.
Unfollow kevin n.
Send Message
Share Review
Report Review

Why am I waiting for tix?
December 16, 2024

I don't understand why I paid for tix and then am being told that I should receive my tix up to a day before the concert. Not cool

Date of experience: December 6, 2024
Ohio
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Send Message
Share Review
Report Review

Great Experience
December 16, 2024

Great Experience buying tickets to the concert we wanted to go to.

Date of experience: December 9, 2024
Illinois
1 review
0 helpful votes
Follow Harold M.
Unfollow Harold M.
Send Message
Share Review
Report Review

Ok
December 16, 2024

It was meh………………………………………………………………………………………………………….

Date of experience: December 6, 2024
Canada
1 review
0 helpful votes
Follow Joan A.
Unfollow Joan A.
Send Message
Share Review
Report Review

Check in process
December 16, 2024

Fast & easy ticket purchase

I thought it was a fast and easy ticket purchase, but then you sent me this other thing I have to do and I haven't done it yet. I don't like any complications. Just pay with credit card and send the tickets by email. Anyway, I'll do what you're asking shortly.

Date of experience: December 9, 2024
Canada
1 review
0 helpful votes
Follow Curt M.
Unfollow Curt M.
Send Message
Share Review
Report Review

Blah
December 16, 2024

Bla bla blah Bla bla blah Bla bla blahBla bla blah Bla bla blah

Date of experience: December 12, 2024
Mexico
1 review
0 helpful votes
Follow Carol S.
Unfollow Carol S.
Send Message
Share Review
Report Review

Good
December 16, 2024

Good would have liked more information on how to see tickets. Do I need to create an acct

Date of experience: December 6, 2024
Nebraska
1 review
0 helpful votes
Follow Vikki G.
Unfollow Vikki G.
Send Message
Share Review
Report Review

Hidden Costs! Beware!
December 16, 2024

Unbelievable service charge amount! Yikes! Tried to cancel the order but was unable to do so. Not happy!

Date of experience: December 6, 2024
Georgia
1 review
0 helpful votes
Follow Darryl H.
Unfollow Darryl H.
Send Message
Share Review
Report Review

Worked great
December 16, 2024

Everything worked just fine, no problems. Would use it again without hesitation.t

Date of experience: December 12, 2024
Canada
1 review
0 helpful votes
Follow Yvan L.
Unfollow Yvan L.
Send Message
Share Review
Report Review

All went well no problèm!
December 16, 2024

Tank you Quick and easy to use
We did not encontre any problem
With your site.
Could you email me thé tickets so i can print them please!

Date of experience: December 12, 2024
New York
1 review
0 helpful votes
Follow Antoinette T.
Unfollow Antoinette T.
Send Message
Share Review
Report Review

It was very easy to get them, I didn't expect an extra charge for insurance.

Date of experience: December 6, 2024
New Jersey
1 review
0 helpful votes
Follow Christine K.
Unfollow Christine K.
Send Message
Share Review
Report Review

Na
December 16, 2024

I was easy and fast. Still waiting for tickets! Hopefully they arrive soon.

Date of experience: December 6, 2024
Canada
1 review
0 helpful votes
Follow Kathryn A.
Unfollow Kathryn A.
Send Message
Share Review
Report Review

Tickets
December 16, 2024

Process is easy. But unfortunately didn't realize that I wasn't buying tickets from the venue directly. So now I'm questioning the validity of the tickets. Also paid way too much. Feeling duped.

Date of experience: December 9, 2024
Florida
1 review
0 helpful votes
Follow Jacki D.
Unfollow Jacki D.
Send Message
Share Review
Report Review

Easy ordering
December 16, 2024

Service fee is a bit excessive, but process to order parking pass was relatively easy.

Date of experience: December 9, 2024
Arizona
1 review
0 helpful votes
Follow Bruce E.
Unfollow Bruce E.
Send Message
Share Review
Report Review

Easy to use!
December 16, 2024

Quick & easy - way better than this survey demanding 50 characters!

Date of experience: December 12, 2024