From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very easy and quick not sure if tickets should have bar code first time user
It took 3 tries to finally purchase my tickets, to find that I had to wait for paper tickets to arrive by snail mail. -- REALLY. --- Why paper tickets? It's 2024
Easy - exactly the info I needed to make decision but feel a bit unsure- tickets will not be transferred until March 27- juts 3 days before the event. Seems sketchy to me.
Ticketing check out was good, would prefer to see the price with all fees and taxes up front, and not wait until after the seat is selected and checking out
The time lapse since the moment I logged in to the time I received my tickets was less than 5 minutes
I received my tickets very quickly! It was a very easy process.
Great. Very nice. It was a great experience. I really enjoyed it etc.
Accidentally purchased tickets and cannot return or refund or cancel purchase, which is prohibitive and seems unfair to the customer
Good, no complaint, quick response, Am happy. Was really good
You guys are reaching back so i appreciate it. I still need to set up something to obtain my tickets per say though.
I will reach out soon
Just go online and see what if anything you might want to go see, then just follow the instructions on the website. It's just that easy.
Great and efficient service. It was quick and easy to follow the steps.
I have the proof that my tickets are purchased, but I don't like the idea that I may not get them until 24 hours before the show. Makes me nervous, I want them in my wallet.
Easy to buy, but is it means I have to download the app for getting my tickets?
I had trouble understanding the seating and prices but that could be more of a me thing. Otherwise fine.
Your tactics are pressuring and unruly. Telling purchasers when tickets are low is one thing. Consistency doing it to get a purchase and create a sense of urgency is BS. I've logged in for a month to look at these tickets. And gotten the same msg/notification.
Also why is it that the tickets are mailed to me and you didn't ask for my address… it's 2024. Shouldn't we be doing this electronically? 15$ per ticket processing is BS. Then offering a rebate on the tickets for signing up for other promotions. This is horrible. Never have I given two stars even in my worst experiences.
Good purchase. Easy and smooth transaction. Was able to download tickets with ease.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members