From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
My purchase was quick and easy and we are excited to go the the show!
It was good I did not have any problems buying it I do with I seem they where gonna be 90 dollars tho it did not how me until the very end but that's fine
Easy to use but annoying it requires a comment. This is frustrating
Good and easy purchase of tickets. Easy to use and convenient to use
My experience so far has been easy. The website was easy to navigate. My only complaint was that the fees are ridiculous. It almost makes it not affordable for most people. I think the ticket sites charge way too much.
Very easy to use and did not require any thought.i will recommend tickets on sale to everyone.
No summary of charges before checkout. No summary of charges at all!
Why repeated confirmation and feedback emails?
It was so easy purchasing tickets, I highly appreciated the efficiency
You lure buyers with the original price and then add $180 of service and delivery fees when buyer is well into process. This practice of heavy add-on fees is deceptive and dishonest. Just add those fees to the advertised price of ticket up front and let the buyer decide upfront if the ticket is worth the TOTAL price. Shame on you.
I purchased tickets to a conference tournament the day before the event. This purchase ran into several challenges. I received an email stating tickets would be transferred soon after purchase the night before. The next day I waited until 10 AM to call about the transfer since the email implied that the tickets might come from the box office. The agent escalated the issue and I raised the concern that the event was at 2:30 PM. I did not receive the tickets, so I called again at 1 PM and was assured the tickets would arrive soon. I received 1 of 7 tickets 15 minutes before the event and the remaining arrived 1.5 hours after the event started. I requested a partial refund from this provider and received a refund.
Please email me my tickets sooner than later. I don't have a printer available the day of the show next Saturday. I'm not going to do complete rating until my tickets arrive
Easy process. Haven't received tickets yet but the website was easy to navigate and I found the tickets I wanted without a problem.
It was easy to find what I was looking for, the only thing I didn't like was we don't know our seat numbers. I paid and only saw the section of our seats. So, it is confusing how the seats are assigned in fairness to the price.
Great process! Simple and easy. We are looking forward to a great event and happy to get the tickets ahead of time!
Great, easy. Enjoyed the experience in ordering what I wanted
Easy choosing seats and receiving confirmation and tickets by email.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members