From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Just placed order. Hasn't been long enough to rate for getting tickets yet. UPDATE: I got my tickets 2 days after purchase via email. I was able to link them to my phone. The whole process and experience was pretty easy.
I purchased the tickets after hours and realized I made a mistake. I called first thing the next day and they refused to reverse the sale. Really poor customer service.
Ok but service charge a lot. Emailed my tickets right away which was Great.
Easy and quick. Just hope it's reliable. Got all the info I needed. Seems like a secure sight
Fees and fees everywhere ridiculous and now they want me to write them a review
It was alright. I hate that I always have to reset my password but the tickets themselves were fairly easy to access
The selection, to check out, to receiving my ticket order was quick and smooth!
Quick and easy everything great show and place so satisfying
I bought the tickets for almost $100 each, and got the transfer the next day, and it says original ticket cost $27. That's a little annoying to see. Otherwise super smooth process, and can't wait to go!
Easy to navigate and find what you looking for. And super easy to purchase tickets
Easy to book just waiting for the tickets to arrive in my email which they said would be by the 21st thank you. Looking forward to receiving my tickets via email.
The experience of buying the tickets went smoothly!
No problems at all.
I received notification of my purchase, but it had some confusing legal verbiage, and I'm not sure how this is going to happen. Will I receive the tickets via email in the days leading up to the concert? Is my notification email proof enough to show when I go to the concert? Am hoping all will be well, but I should think the business could make things clear.
I was initially not happy that I could not receive the ticket that I had purchased, but was extremely happy with the customer service I received to resolve the matter. They were patient and kind and answered all my questions regarding a resolution. I was beyond happy with the service I received and ended up getting a ticket close to where I wanted.
I was shocked when I saw a $45 "service fee" PER TICKET?!? With taxes, an additional $100+ was added to the price! Kinda high don't you think?
It is confusing way to get parking tickets. I'm a software engineer and I struggle with it so I imagine the average person also finds it very confusing. If Parkwhiz is where the tickets are really coming from, I didn't have an opportunity to use my Parkwhiz coupon because Ticketmaster was at the front of the purchase.
It is confusing way to get parking tickets.
Easy and fast tickets can't wait to see my event this Saturday.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members