From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Efficient
I think one word describes my interaction with getting the tickets. I ordered them. I got them. I enjoyed the concert. It was great what I don't like. Is you making me do this?
Very confusing to get done-why do I need to say 50 characters- this is stupid
The website was very simple to use. It walked you through each step, so you knew exactly how the website worked.
The ability to see the seats and purchase the tickets was easy but the service fees are a bit extreme per ticket!
Got a quick response but hoping that all goes well with my tickets
Good so far but cost is too much. Some deceiving information by adding insurance which i did not need.
I was ripped off, didn't realize this site charges twice as much as other sites
GOOD AND EASY TO DO. The format was direct and my order was processed with no difficulties. I received confirmation via email quickly.
Wonderful, It was fast and easy. Hopefully it will be easy to follow this to get into the show
Easy to use and great at keeping you updated on your ticket purchase.
Somehow the order anmount totaled about $50 more that the ticket total.
I could not add the tickets to my phone's wallet.
I was able to share with my spouse.
It was great experience it was no trouble at all to get tickets for our kids
The ease of purchasing tickets was nice and simple. I would use the site again for purchasing tickets on future events
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members