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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Pressed submit too soon and tried to cancel immediately, but the company wouldn't do it. Yet another crappy customer experience experience in the worst period in consumer history.
The process was easy, and finding tickets was very simple. The service fees for mobile ticketing are pretty high.
It was pretty simple and easy to order the tickets. Thank you
The price for the tickets were misleading. Include your "fees" with the ticket price and stop trying to trick people.
Piece of cake! It took three minutes. Blah blah blah blah blah
I decided to check the reviews after I already purchased tickets and they are not good. Needless to say I am a bit nervous to see if I end up getting legitimate tickets or if I'm out this money.
Purchasing the tickets was flawless and easy, but getting any kind of update on when tickets will be released and "in hand" is a drawn out process.
Uh I paid money and I got tickets. Its pretty simple concept. Filling this out cause i got this email twice now about doing a review. So to not be annoyed again Im filling one out.
I didn't realize I was dealing with a reseller.
I will be more careful the next time.
Tickets were expensive and I purchased them in the morning they went on sale.
Fast and easy. Great customer service! And tickets cheaper then other places.
Tickets were more expensive than I had planned. But I think this show is worth it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members