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TicketsOnSaleReviews 36,306

3.8

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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54,372 reviews
Washington
1 review
0 helpful votes
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Tickets
December 20, 2024

I'm glad to purchase the tickets online but I'm not exactly sure how to get them

Date of experience: December 10, 2024
Kansas
1 review
0 helpful votes
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Date of experience: December 10, 2024
Missouri
1 review
0 helpful votes
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Good buy
December 20, 2024

Good requirement to fill this out has been the worst part...

Date of experience: December 10, 2024
Canada
1 review
0 helpful votes
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Great experience
December 20, 2024

It was flawless and I received my tickets right away. I didn't realize the price was USA dollars and not CAD which sucked because I lost a lot of money. I would have never have bought the tickets if I knew it was USA.

Date of experience: December 10, 2024
Illinois
1 review
0 helpful votes
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Great
December 20, 2024

This is my first time using this website, and the purchasing process is very fast and convenient. The display of venue and performance team information is very convenient for searching, with clear seat instructions for easy viewing.

Date of experience: December 10, 2024
Oklahoma
1 review
0 helpful votes
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Easy access, more pricey!
December 20, 2024

Easy to navigate site! Pricier than some options! But ok! Seats i bought are good!

Date of experience: December 10, 2024
Wisconsin
1 review
0 helpful votes
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Super quick
December 20, 2024

Tickets were easy to purchase through the website and received the tickets within 30 minutes of purchasing.

Date of experience: December 10, 2024
Texas
1 review
0 helpful votes
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I will not review
December 20, 2024

This was a terrible experience. My Customer Service agent would not go off script and answer my question. This website comes off as nothing but a scam, you think you are logging into Ticketmaster or SeatGeek and then before you realize it or you are just stupid like i was you have paid way too much and you are talking to a real live bot.

Date of experience: December 10, 2024
Minnesota
1 review
0 helpful votes
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Gopher basketball outing
December 20, 2024

There was plenty on ticket inventory at reasonable prices.As with most sites, though, the fees are little high. No trouble making the purchas

Date of experience: December 10, 2024
Arkansas
1 review
0 helpful votes
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Great Experience
December 20, 2024

Purchasing tickets was easy and customer service was excellent.

Date of experience: December 10, 2024
Illinois
1 review
0 helpful votes
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You can't pick your seat. Fees were crazy too.
December 20, 2024
Updated review

You can't pick your seat. Fees were crazy too. Makes you enter 50 characters, so here you go.

Date of experience: December 10, 2024

Didn't show specific seat location
December 17, 2024
Previous review

Didn't show specific seat location. Confusing checkout.

Date of experience: December 7, 2024
Texas
1 review
0 helpful votes
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Was an easy transaction.
December 20, 2024

Everything was easy to do, did not have any issues that I know of.

Date of experience: December 10, 2024
Canada
1 review
0 helpful votes
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Tickets
December 20, 2024

Tickets I have nothing to say about tickets I don't want to have to post a comment

Date of experience: December 10, 2024
California
1 review
0 helpful votes
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Extremely helpful!
December 20, 2024

They helped me through the process every step of the way. Thank you!

Date of experience: December 10, 2024
Tennessee
1 review
0 helpful votes
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Good stuff
December 20, 2024

First experience was pretty much the same as this one, easy and fast

Date of experience: December 16, 2024
California
1 review
0 helpful votes
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Smooth process
December 20, 2024

Smooth and convenient process! Easy to purchase and received confirmation emails quickly for peace of mind.

Date of experience: December 16, 2024
New York
1 review
0 helpful votes
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Hockey tickets
December 20, 2024

Very easy transaction. Hopefully it will work at the door when we get to game!

Date of experience: December 14, 2024
Georgia
1 review
0 helpful votes
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Great service!
December 20, 2024

Easy and quick axes to my tickets. No problems at all definitely a recommended site.

Date of experience: December 10, 2024
Michigan
1 review
0 helpful votes
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Got my tickets
December 20, 2024

Got my tickets got my tickets got my tickets for pierce the veil

Date of experience: December 10, 2024
Canada
1 review
0 helpful votes
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Haven't received my tickets
December 20, 2024

Still waiting to know if this is a scam as I haven't received my tickets

Date of experience: December 10, 2024