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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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2/10!
Was easy to work with'and tickets are great! Third row in the floor!
Purchase was simple, however when email came stating to confirm tickets yet also states that those were not my tickets was contradictory.
I had to pay quadruple for parking on your app when if I hadn't paid for parking ahead of time it would have only been $25. I'm not happy and won't use your services again.
Good………………………………………………………………………………………………………………………..
Not worth $100 for a spits game. This is OHL not NHL. Service fee makes no sense. This is all online so what service are you referring to? Lucky it's Christmas or I wouldn't have bought them
35% booking fee and then subsequently had to go through many steps on the Cirque site before we actually got out tickets. Way too expensive and tedious to boot!
I just wanted to buy tickets to a show, but you won't leave me alone
Hard to determine service fees per ticket. No detailed receipt and significantly over the venue listed ticket price.
I was not given a receipt of all transactions and for some reason was not showed my payments when it was time for transaction, just the complete total. Threw me off when I was charged a $56 service fee.
Easy and quick system. First time to purchase.was simple and thorough.
I had no idea I would not get tickets until the show. Now I have anxiety about it for months
My parking ticket purchase was easy and smooth. No issues. Experience
I thought I was buying tickets directly from the venue. I ended up paying twice as much with concern I won't get the tickets on time
Can't load tickets to my phone. The emails says they must be on my phone but I found no option to do so. Pretty frustrating experience.
This was our first time purchase of tickets from TicketsOnSale and it has been really smooth so far! Will just await tickets arrival.
Would like to see actual seats prior to purchase in venue. We need to be near or on aisle, handicap issues
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members