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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I couldn't tell where the seats were no seating charts were available couldn't see price per ticket with all the taxes until you had my credit card information.
I couldn't tell where the seats were.
For some reason, I couldn't download the tickets. Went to the ticket office at the game and they were terrific. They were prepared to get a workaround so I got my tickets
Received my tickets as requested, easy to access. An overall good experience.
Easy to buy the tickets online versus going there to get them.
So far so good. We will see when I show up at the event and present my phone to the Usher and the tickets are excepted.
I am excited for this event and can't wait is this good enough for you
Was a quick and easy way to get a Christmas shopping gift off the list
A new app to have the tickets and then follow up emails from another party to confirm I received tickets. Too much.
I got my ticket acceptance email very fast and will present it at the venue of the concert.
Thank you, looking forward to show.
It has been a pleasure..
So far so good. When I receive my tickets I will be completely satisfied. Until then it is just fine.
Sent to my phone had issues with scanner reading QR code. Rude lady come out office fussing. Then after concert we had lots of trouble leaving parking garage, scanner once again wouldn't read QR code after few minutes it finally read it so we could exit and go home. Very nerve wrecking. Cust. Service was closer so we was own our own no help just kept trying to get it.to scan and it finally did
I had thought I was on the venue site to purchase tickets, I was not. After all of the prompts, I got a little impatient and just skimmed through everything. I ended up spending over $130 more than I should have because I didn't read what they were charging. Sales are final...I wonder why? Tried afterwards to see what I was paying for and still I am not sure. Not a good experience for me at all.
I will tell you when I receive my tickets. I've never used this site before and I found it easy, but I'm scared it's a scam. So please don't let me down.
The process of ordering tickets was easy……………………………………
The tickets were far and above overpriced and when accidentally purchased, and had not yet received the tickets, was not helped. There's zero regulation on price gauging or help for customer service.
The huge charge for a service fee is outrageous. One-third of the price of the ticket. Then to get the tickets you are required to set up an account and a password on Ticketmaster. Then I get 3 emails from Ticketmaster. I still don't have my tickets.
I marked that I would NOT like the insurance, but I was still charged for the insurance for the 3 tickets I purchased
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members