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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I enjoyed purchasing tickets through this because you were able to print them out with a QR code that could be scanned at the door and they there were something old-school about this that was very comforting and nice to just have a pair of tickets in my hand
Cuando envíe el email explicando lo que había pasado, enseguida tuve una respuesta del Support y estoy en espera de la solución. El servicio fue Satisfactorio. Gracias.
Received my confirmation email but still have not received my actual ticket
It was easy enough to navigate. I got my tickets okay. Thanks
Despite the message about receiving my tickets only in the game day, I received 15 min after buying and everything was good
I paid and received a message that the tickets will be available only on Dec 15th. This is crazy. Why can't I have the ticket right now since it is electronic?
Heck other sites first. The tickets were 80 total on other sites. This site cost me over 200
They did not have any answer
Very slow
The hold time to get an answer is too long then they did not Have an answer
Easy to use and very straightforward and will definitely use again
The screen was freezing up a lot when I was using the app so that's my reason.
I received an email saying the order on 12/6/24 was cancelled
Why is there a delivery fee for an e-ticket plus service fee of $43/ticket? Insane!
Do not like that the sale is in USD for a show in French in mtl. It creates a stress when making the purchase. The rest went well beside the fact that I don't get my ticket right away… this too is kinda weird. But will see..
Do not like that the sale is in USD for a show in French in mtl. It creates a stress when making the purchase. The rest went well.
Thank you so much looking forward to seeing the Boys till next
The service was easy to process and I will give a further review when the tickets are processed at the event.
I got tickets but I need to find out if I get tickets in the mail
Great amazing no problems great amazing no problems thank you
This is just to confirm that I received the payment confirmation email but no tickets are received yet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members