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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was told the terms and service and given no assistance when I made a mistake
I called to cancel my tickets as soon as I knew it was not the arts center and they would not refund.
Fine……………………………………………………………………………………………………………………….
Great overall experience and quick process will def refer to a friend
I already responded that I received the tickets. Thank you.
My bill said $344 but when it went through my bank it was $501. I have not been given a reason for the inflated price. And I have not been given receipt.
Don't want to go thru the process of receiving tickets. DO NOT WANT to download an app. Just want tickets mailed or emailed to me
We paid double what these tickets were worth. We were sent to a U.S site when we typed in TicketMaster. When we realized the funds were in U.S and not Canadian funds because we had excepted the tickets there was no way to cancel the transaction? What a bunch of Bull$#*!. Ticketsonsale will "NEVER" get another cent from me ever again. Thanks for your "Total" lack of understanding and sticking my wife and I with a $340.00 Canadian bill that should have been like $216.00 Canadian bill. Never again! Legalized thieves.
Easy to process purchase tickets from the website & it was fast
Ordered online. Pretty simple extra fees are high but I expect that.
I did this entirely online and my experience was just fine. TY
Was easy to use the site and was very straightforward. Email came fast about the purchase
My experience was very good, u was able to go online and get my tickets
You should ask us if we would like to fill out a survey without forcing us to do so.
It was easy to log on identify my ticket, choice, and move forward. The only thing on this site that I would recommend is if there was a way to actually view the venue to best understand the seating all in one place that would be great.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members