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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I had a terrible time accepting these tickets. I spent two hours with a support representative, who was helpful. For downloading, One of the problems was that your app can't be downloaded on a Brazilian phone.
This is a Christmas gift so I'm excited to see her face. This is the hard part I don't really have a review just was confirming an email and now I have to write 50 words to be done with this. Why do I have to write a review on something i have not experienced yet. Going to see if I can now submit this
Great game -easy to use app stuff stuff stuff stuff stuff this is wasteful
Website was very easy to use. Still waiting for my actual tickets to be sent through my email. Thank you.
Everything has gone smooth up to this point. I'm about to finalize the ticket transfer. I'm anticipating everything will continue to operate smoothly.
I just searched tickets online and find out the ticket on sale has a easy website which let me to purchase the tickets immediately before it went out of it.
I just decided to buy the ticket at the very last minute. System worked very fine and very efficient.
It was a good experience, on this page to buy the tickets. I am very exited to see the concert.
Not as reliable as I had hoped. Felt suspicious of my purchase.
I am not 100 percent convinced that I have tickets for the show that I've paid for.
After reserving the tickets on this platform I received a confirmation showing the section and the row and the number of seats however the actual seat numbers are not listed anywhere.
This is concerning to me.
I was able to find and purchase the tickets I wanted very quickly and efficiently.
It was easy to use, thanks for the service. I just followed the instructions as directed on the application, and within a few minutes, I got a confirmation of purchase of the tickets. I was expecting the tickets, until I read the email.
I ended up purchasing 4 tickets instead of 2-day passes for two people
It was kind of repetitive ordering my ticket, they said they will send my ticket before the concert and I have not received it yet but hopefully
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members