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TicketSales.comReviews 2,211

3.4

From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

Instant Feedback

17,429 reviews
Cheryl R.
1 review
0 helpful votes
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Ok
October 3, 2018

Ok

Date of experience: October 3, 2018
Raymond M.
1 review
0 helpful votes
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Site was easy to navigate and checkout on PayPay worked well.

Date of experience: October 2, 2018
Larry L.
1 review
0 helpful votes
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The extra charges are OUTRAGEOUS!
October 2, 2018

The extra charges are OUTRAGEOUS!

Date of experience: October 2, 2018
Craig D.
1 review
0 helpful votes
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Quick and easy
October 1, 2018

Quick and easy

Date of experience: October 1, 2018
Edith V.
1 review
0 helpful votes
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It was easy and fast
October 1, 2018

It was easy and fast. The tickets were a little pricey.

Date of experience: October 1, 2018
Scott A.
2 reviews
0 helpful votes
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Too many add on fees
September 30, 2018

Too many add on fees
Probably will not purchase tickets from this service in the future

Date of experience: September 30, 2018
Jean M.
2 reviews
0 helpful votes
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So far so good
September 30, 2018

So far so good

Date of experience: September 30, 2018
Candis B.
1 review
0 helpful votes
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Tedious
September 30, 2018

Tedious

Date of experience: September 30, 2018
Christian B.
18 reviews
0 helpful votes
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Great receiving the 10% discount
September 29, 2018

Great receiving the 10% discount.

Date of experience: September 29, 2018
Chris s.
3 reviews
0 helpful votes
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Was good, easy
September 28, 2018

Was good, easy

Date of experience: September 28, 2018
allyssa m.
1 review
0 helpful votes
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.
September 26, 2018

.

Date of experience: September 26, 2018
Ignacio U.
1 review
0 helpful votes
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Transaction was south and easy to follow
September 26, 2018

Transaction was south and easy to follow. The price increases a lot adding taxes.

Date of experience: September 26, 2018
Larry V.
4 reviews
0 helpful votes
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I liked it
September 25, 2018

I liked it

Date of experience: September 25, 2018
lori g.
1 review
0 helpful votes
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Good site
September 25, 2018

Good site

Date of experience: September 25, 2018
Shawn W.
1 review
0 helpful votes
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Easy and fast!
September 25, 2018

Easy and fast! Will be purchasing here again. Recomend to everyone.

Date of experience: September 25, 2018
Kimberly P.
1 review
0 helpful votes
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The process was quick and easy
September 24, 2018

The process was quick and easy.

Date of experience: September 24, 2018
Sherrie H.
1 review
0 helpful votes
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FAST AND EASY
September 24, 2018

FAST AND EASY

Date of experience: September 24, 2018
Steve G.
1 review
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Very good service
September 24, 2018

Very good service

Date of experience: September 24, 2018
Donald W.
1 review
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It was fast and easy
September 24, 2018

It was fast and easy.

Date of experience: September 24, 2018
Christine B.
1 review
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I was disappointed that i received a print out of tickets, not the actual tickets, I could have printed them myself.

Date of experience: September 23, 2018