From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Much better prices than others! Reasonable.
Quick purchase, no problems. Thanks
For the most part the process of getting a ticket was relatively easy. Time will tell how easy it was when I receive my ticket by e-mail.
The ticket was sent quite quickly, the whole process was painless. Thoroughly enjoyed the concert by Jake Shimabukura.
Your mobile charges are absolutely unnecessary. $20 US per ticket is beyond reasonable. My $148 for two tickets becomes $198 US! And I am in Canada, so add another 25% to that. No wonder not all the tickets are sold out. You are ripping off the artists and the public.
Good look/service
Received tickets online.
Everything was great except it doesn't state that the ticket seats are next to each other, so I am assuming they are. This makes me nervous since I spending so much to go there and hope my seat is next to my son.
All good thanks
I should have done this long ago.
Fast and eazy. Il order here again
I only realized once the entry hit my VISA account that the cost of tickets was in USD funds. I would have never purchased tickets for this particular show had I noticed the currency domination. Its my fault so I learned my lesson. I did try to resale the show tickets through your agent but the agent was unable or unwell to assist. As it turns out I couldn't make it after all.
I'm not sure why these seats are sold in USD but I'm sure there is a legal reason or just a financial gain element. The seats were excellent had I gone but I'll have to source my seats from another agent going forward. I do attend a fair number of shows per month.
EASY ORDER PROCESS
Excellent prices and speedy
Thumbs up!
The site is pretty straightforward and easy to navigate. I had no problems with anything including receiving my tickets nor them scanning at the event.
Great-quick-simple process.
I Love this site and can order tickets on line. This is a very valuable source.
Good
Easy to use site
It was quick and very easy, very accessible.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members