From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Confused on where the tickets are that I ordered
Fast and easy
I got my tickets.
It was fast.
Well defined and easy to locate.
There was confusion with delivery method and instructions. The email indicated the tickets were mobile and only and that they should not be printed. However the tickets I received via link indicated that they must be printed to be valid. So had to call customer service to resolve which was completed quickly and satisfactory. Just wish didn't put spouse through the stress of thinking tickets were not good.
It was easy...seats were great...we sat by Otis Williams, the last living member of the original Temptations!
Very cool‼
Great
Everything went smoothly! My tickets were delivered to the wrong address. Thank goodness they were honest people and they hand delivered the package to my door.
Good experience for a beginner on the computer
Easy to use
Quick and easy, didn't have to wait for a certain day to buy.
Your service was perfect. I felt the cost of the show was expensive for what we saw
We have ordered in the past with the company and it went smoothly. This time was the same. Thank you.
Fast
Very fast
I am very satisfied with my first time use of this shopping experience.
Thanks
Very simple and easy to follow.
Good
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members