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TicketSales.comReviews 2,211

3.4

From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

Instant Feedback

17,429 reviews
Sharon P.
1 review
0 helpful votes
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Very easy instructions to follow
October 19, 2018

Very easy instructions to follow.

Date of experience: October 19, 2018
Heather A.
1 review
0 helpful votes
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No problems, easy and fast but The end price was outrageous. I did not expect the end cost to he so high. Lesson learned. Thanks

Date of experience: October 19, 2018
Ronald T.
19 reviews
0 helpful votes
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Easy access and process
October 18, 2018

Easy access and process.

Date of experience: October 18, 2018
david s.
1 review
0 helpful votes
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Great
October 18, 2018

Great

Date of experience: October 18, 2018
MacKinnon C.
1 review
0 helpful votes
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Easy so order
October 18, 2018

Easy so order. The prices were in US$ so it was a "surprise" when I got the charge. When selling tickets in Canada the prices should reflect Canadian dollar.

Date of experience: October 18, 2018
Christopher T.
1 review
0 helpful votes
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It was simple n quick
October 18, 2018

It was simple n quick

Date of experience: October 18, 2018
Gwen W.
1 review
0 helpful votes
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Looking forward to event
October 17, 2018

Looking forward to event

Date of experience: October 17, 2018
Jim G.
1 review
0 helpful votes
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Expensive
October 17, 2018

Expensive

Date of experience: October 17, 2018
George R.
2 reviews
0 helpful votes
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Good
October 17, 2018

Good. I am Canadian.

Date of experience: October 17, 2018
Christina F.
1 review
0 helpful votes
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Cheaper than going through the actual stadium!
October 17, 2018

Cheaper than going through the actual stadium!

Date of experience: October 17, 2018
Merry C.
1 review
0 helpful votes
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Satisfied!
October 17, 2018

Satisfied!

Date of experience: October 17, 2018
Marie J.
1 review
0 helpful votes
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Quick!
October 16, 2018

Quick!

Date of experience: October 16, 2018
Dale C.
1 review
0 helpful votes
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It was easy..
October 16, 2018

It was easy..

Date of experience: October 16, 2018
Victoria K.
15 reviews
0 helpful votes
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Good exp
October 16, 2018

Good exp.

Date of experience: October 16, 2018
Willie V.
1 review
0 helpful votes
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Would like seating chart
October 16, 2018

Would like seating chart.

Date of experience: October 16, 2018
Laurie J.
4 reviews
0 helpful votes
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Thanks for making everything so easy!
October 15, 2018

Thanks for making everything so easy!

Date of experience: October 15, 2018
Mark H.
1 review
0 helpful votes
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Good
October 15, 2018

Good.

Date of experience: October 15, 2018
Annette K.
1 review
0 helpful votes
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THANK YOU!
October 14, 2018

THANK YOU! Excellent experience = easy for me to 'navigate through the process :) My computer skills are below base-line!

Date of experience: October 14, 2018
Susan H.
2 reviews
0 helpful votes
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Was good
October 14, 2018

Was good

Date of experience: October 14, 2018
Bill M.
18 reviews
0 helpful votes
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Ok
October 14, 2018

Ok

Date of experience: October 14, 2018